Bilingual Assistant Property Manager

riverstone; Town of Florida (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

13 paid holidays

PTO & Wellness PTO

Maternity/Paternity leave

Flexible schedule

Training & growth opportunities

Respectful workplace

Job summary

Riverstone Communities is seeking a Bilingual Assistant Property Manager for four Mobile Home Parks in the Davie, FL area. You will engage with current and prospective residents, provide excellent customer service, and help maximize occupancy while maintaining property standards.

This role offers competitive pay and robust benefits, including medical, dental, and vision coverage, a 401(k) match, generous PTO, holidays, wellness PTO, and opportunities for training and growth.

Qualifications

• Bilingual in English and Spanish; able to communicate with residents in both languages.
• 1-2 years of administrative/office experience; property management preferred.
• Strong customer service experience via in-person and phone/email.
• Valid driver’s license and ability to drive between locations on the property.

Responsibilities

• Interact with current and prospective residents, providing excellent customer service.
• Assist with achieving high occupancy by marketing the community.
• Help with rent collection and follow-ups on late payments.
• Ensure compliance with company home standards through daily walks of the property.
• Maintain the property office and complete general office work on time.
• Follow up with prospects and applicants.
• Adhere to Fair Housing guidelines in all duties.
• Assume leadership role in the absence of the Property Manager.

Skills

Bilingual: English/Spanish

Customer service

Administrative work

Office computer skills

Tools

Google Workspace

Microsoft Office

Email management

Job description

Are you ready to play a part in improving the community you work in? Do you have a talent for managing relationships? Do you thrive in environments where you can share ideas? If you said yes to these three questions, then our Assistant Property Manager position is for you. Come join our team and help us enrich the lives of our residents and our team members.

We are currently seeking a qualified Bilingual Assistant Property Manager for four of our Mobile Home Parks in the Davie, FL area.

• Driftwood Acres MHP, LLC - 4800 Griffin Road Davie, FL 33314
• Moonlight Mobile Home Park - 4651 Griffin Road Davie, FL 33314
• Orange Blossom Mobile Park, LLC - 6651 SW 45th Street Davie, FL 33314
• Swaying Palms, LLC - 4851 Griffin Road Davie, FL 33314

Why Join Us?

• Pay Rate: $18.00 - $20.00 an hour
• Medical, Dental, and Vision benefit plan offerings for you and eligible family members
• 401(k) retirement plan, with a company match
• 13 Paid Holidays Off, which includes getting your birthday off
• Robust Paid Time Off (PTO)* and Wellness PTO
• Maternity/Paternity Leave*
• A schedule that is flexible to your needs and the needs of the property
• Ongoing training and internal growth opportunities
• The ability to provide feedback in many different forms to many different people
• A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better

*effective date of benefit dependent upon tenure of employment

The Bilingual Assistant Property Manager position includes, but is not limited to:

• Interact with current and prospective residents who have questions or concerns, providing excellent customer service to anyone you encounter
• Assist with reaching a 100% occupancy rate on a consistent basis, marketing the community to ensure we are maximizing occupancy
• Help with 100% collection of all rent and fees in a timely manner, including following up with specific residents on late rent payments
• Participate in ensuring 100% compliance to company home standards, including walking the community daily to assess compliance
• Maintain the property office to required standards and ensure general office work is completed to deadline
• Perform prompt follow-up and follow-through on prospects and applicants
• Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
• Assumes leadership role of the property in the absence of the Property Manager

Bilingual Assistant Property Manager Requirements:

• Bilingual in English / Spanish
• 1-2 years of experience of administrative work working in an office setting; specific property management experience preferred
• 1-2 years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc

• Ability to legally operate a motor vehicle (drive to different locations on the property) with a valid driver’s license
• Ability to be very active - walking, bending, standing and lifting up to 50 pounds
• Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.

At Riverstone Communities, we don’t just accept differences - we celebrate them, we support them and we thrive on them for the benefit of our team members and communities. As a company who has been around for over 25 years, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.