Airport Bilingual Agent – Mandarin/Cantonese & English

Pacific Aviation; Bellevue (WA); On-site; USD 24,643,000 - 38,504,000; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off (PTO)

Paid Training

Uniform Provided

Referral Bonus

Job summary

Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in Mandarin or Cantonese and English to join our part-time team at Seattle-Tacoma International Airport (SEA) in support of Cathay Pacific Airlines. The role offers evenings and weekend shifts with competitive hourly pay and benefits.

The position requires working at SEA, passing background checks, and maintaining airport credentials.

Qualifications

• Fluency in Mandarin or Cantonese and English is required.
• Strong interpersonal and communication skills.
• Computer skills with accurate data entry.
• Ability to stay calm and effective in a busy airport environment.
• Legal authorization to work in the U.S.
• Must pass a background check and drug test.
• Must be available weekends and holidays.

Responsibilities

• Welcome and assist passengers through check-in, boarding, and arrival processes
• Accurately review travel documents and issue boarding passes
• Offer bilingual assistance to travelers with questions or concerns
• Communicate clearly with passengers, coworkers, and airline staff
• Help maintain a smooth flow of operations in the terminal
• Ensure compliance with airline procedures and safety standards
• Contribute to a team that thrives on cooperation, respect, and high-quality service

Skills

Bilingual fluency

Interpersonal skills

Data entry

Airport composure

Job description

Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in Mandarin or Cantonese and English to join our part-time team at Seattle-Tacoma International Airport (SEA) in support of Cathay Pacific Airlines. The role offers evenings and weekend shifts with competitive hourly pay and benefits.

The position requires working at SEA, passing background checks, and maintaining airport credentials.