Bilingual Airline Agent – EN + VI/TH (Morning)

Pacific Aviation; Seattle (WA); On-site; USD 24,796 - 33,062; Part time

Job summary

Pacific Aviation seeks bilingual Airline Customer Service Agents to join our part-time team at Seattle-Tacoma International Airport (SEA). The role supports Cathay Pacific Airlines and focuses on welcoming travelers, checking in passengers, and resolving inquiries with clear communication.

Ideal candidates are fluent in English and Vietnamese or Thai, enjoy international travel, and are committed to delivering excellent customer service in a fast-paced airport environment.

Qualifications

• Fluent in English and Vietnamese or Thai.
• Part-time availability preferred.
• Experience in customer service is beneficial.

Responsibilities

• Welcome and assist passengers through check-in, boarding, and arrival processes.
• Accurately review travel documents and issue boarding passes.
• Offer bilingual assistance to travelers with questions or concerns.
• Communicate clearly with passengers, coworkers, and airline staff.
• Help maintain a smooth flow of operations in the terminal.
• Ensure compliance with airline policies.

Skills

Bilingual: English & Vietnamese/Thai

Customer service

Job description

Pacific Aviation seeks bilingual Airline Customer Service Agents to join our part-time team at Seattle-Tacoma International Airport (SEA). The role supports Cathay Pacific Airlines and focuses on welcoming travelers, checking in passengers, and resolving inquiries with clear communication.

Ideal candidates are fluent in English and Vietnamese or Thai, enjoy international travel, and are committed to delivering excellent customer service in a fast-paced airport environment.