Bilingual Agency Operations Lead — Life & Health

Pan-American Life Insurance Group; Coral Gables (FL); Sur place; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

401K

Paid time off

Tuition reimbursement

Résumé du poste

Pan-American Life Insurance Group in Coral Gables, FL, is seeking a bilingual Agency Operations Manager to oversee life and health insurance agency operations, case management, licensing, contracting, and producer support.

The ideal candidate will be fluent in English and Spanish, with strong knowledge of insurance operations, excellent organizational skills, and a proven ability to improve workflows and deliver responsive support to producers, policyholders, and internal partners.

Qualifications

• Bachelor’s degree or high school diploma with experience in office operations.
• Minimum of 3 years of life/health insurance experience.
• Bilingual fluency in English and Spanish.
• Strong mentoring ability, organizational and MS Office skills.

Responsabilités

• Oversee case management and underwriting support workflows.
• Lead producer training and licensing/contracting processes.
• Coordinate premium processing, collections, and producer events.
• Improve operations and respond to policyholders and internal partners.

Connaissances

Bilingual (English & Spanish)

MS Office

Organizational skills

Mentoring/people development

Formation

Bachelor’s degree

High School Diploma

Outils

Microsoft Office

Description du poste

Pan-American Life Insurance Group in Coral Gables, FL, is seeking a bilingual Agency Operations Manager to oversee life and health insurance agency operations, case management, licensing, contracting, and producer support.

The ideal candidate will be fluent in English and Spanish, with strong knowledge of insurance operations, excellent organizational skills, and a proven ability to improve workflows and deliver responsive support to producers, policyholders, and internal partners.