Bilingual Adult Ed Office Assistant — Enrollment

CCRI; Providence Forge (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

CCRI's Adult Ed Department seeks an Office Assistant to provide frontline support under supervision of the Department Director. The role handles student registration, scheduling, and open enrollment for AEd programs, ensuring accurate data entry and record keeping.

You will assist students in person, by phone, or online, disseminate program information, and work with diverse teams to maintain smooth operations. Strong bilingual communication is required.

Qualifications

• Must have a High School Diploma or equivalent.
• Bilingual in English and Spanish.
• Provide high levels of customer service.
• Proficient with word processing, spreadsheets, and database applications.
• Accurate data reporting.
• Strong organizational skills.
• Ability to work independently in a busy environment.

Responsibilities

• Register students for open enrollment and contracted classes.
• Assist with course selection and scheduling problems.
• Resolve enrollment/scheduling issues at various AEd locations.
• Provide information by phone, in person, and electronically.
• Perform data entry using Augusoft and other systems.
• Monitor enrollment, scheduling, and cancellations; inform students about delays or issues.
• Maintain files and secure records.
• Operate office equipment (copy machine, fax).
• Interact courteously with customers.
• Participate in staff development and work with diverse team.
• Perform other duties as assigned.

Skills

Customer service

Bilingual English/Spanish

Data entry

Computer literacy

Organizational skills

Independent work

Education

HS Diploma

Job description

CCRI's Adult Ed Department seeks an Office Assistant to provide frontline support under supervision of the Department Director. The role handles student registration, scheduling, and open enrollment for AEd programs, ensuring accurate data entry and record keeping.

You will assist students in person, by phone, or online, disseminate program information, and work with diverse teams to maintain smooth operations. Strong bilingual communication is required.