Bilingual Administrative & Programs Support Specialist

Norwescap; Phillipsburg (NJ); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Flexible Spending Account

Life Insurance

Paid Time Off

Paid Holidays

Retirement Plan

Job summary

Norwescap is seeking an Administrative Support/Operations professional to help families access CFRS programs in an on-site Phillipsburg, NJ office.

You will handle eligibility processes, maintain client files, and prepare monthly program reports while ensuring confidentiality and strong data management. This full-time role requires bilingual English/Spanish communication and collaboration with a regional team.

Qualifications

• High School diploma or GED with relevant experience in human services, childcare, education, or social work.
• Associate's degree in human services preferred.
• Bachelor's degree in early childhood or related field preferred.
• Bilingual in English and Spanish required.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Proficiency with technology and data systems.

Responsibilities

• Communicate with families regarding childcare assistance and CFRS programs.
• Maintain confidentiality in accordance with policies.
• Identify family needs and provide resources and referrals.
• Assist with program eligibility and annual redetermination processes.
• Maintain participant files and related contracts.
• Provide timely updates to encumbrances and monthly reports.
• Document services to support accountability and reporting.
• Inform families about childcare services, policies and procedures.

Skills

Bilingual English/Spanish

Communication skills

Organizational skills

Data systems proficiency

Team player

Education

High School or GED

Associate's degree in human services

Bachelor's degree in early childhood or related field

Job description

Norwescap is seeking an Administrative Support/Operations professional to help families access CFRS programs in an on-site Phillipsburg, NJ office.

You will handle eligibility processes, maintain client files, and prepare monthly program reports while ensuring confidentiality and strong data management. This full-time role requires bilingual English/Spanish communication and collaboration with a regional team.