Bilingual Administrative & Customer Support Specialist

Btg-Solutions-Inc; Fort Lauderdale (FL); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Job summary

BTG Solutions Inc. in Fort Lauderdale, FL is seeking a Bilingual Administrative Assistant (English/Spanish) for a part-time to full-time position. Responsibilities include front-desk duties, data entry, and coordinating team meetings.

The role requires strong organization, communication, and proficiency with MS Word/Excel. On-site location in Fort Lauderdale with standard business hours.

Qualifications

• Good organizational and time-management skills.
• Excellent verbal and written communication skills.
• Working knowledge of office procedures and office equipment.
• Strong computer skills with emphasis on Microsoft Word and Excel.
• Excellent Customer Service skills.
• Bilingual English/Spanish (Fully fluent in both; must be able to speak, read, and write in both languages without limitations or assistance).

Responsibilities

• Answer and route incoming calls for USA and Latin America with courtesy, speed, and accuracy.
• Monitor call and mail histories to ensure customers are assisted.
• Handle customer complaints or disputes per procedures.
• Provide general information and refer non-routine requests to the Customer Service Manager.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain a clean and organized workspace.
• Assist team members with other office tasks as designated.
• Perform data entry and research.
• Coordinate team meetings and company events.

Skills

Bilingual English/Spanish

MS Word & Excel

Customer service

Time management

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

Office equipment

Job description

BTG Solutions Inc. in Fort Lauderdale, FL is seeking a Bilingual Administrative Assistant (English/Spanish) for a part-time to full-time position. Responsibilities include front-desk duties, data entry, and coordinating team meetings.

The role requires strong organization, communication, and proficiency with MS Word/Excel. On-site location in Fort Lauderdale with standard business hours.