Bilingual Administrative Coordinator - Behavioral Health

thecityofprovidence; Providence (RI); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Bilingual/ASL language premium (6%)

Multilingual premium (8%)

Job summary

Family Service of Rhode Island (FSRI) seeks an Administrative Coordinator to support access to counseling services and coordinate care for individuals and families in the community.

The role emphasizes a welcoming environment, collaboration with behavioral health teams, and utilization of EMR systems while coordinating with multiple service lines.

Flexible evening hours may be required, and compensation includes language-based premiums for bilingual/ASL and multilingual capabilities.

Qualifications

• Bachelor's degree preferred.
• Spanish bilingual required.
• Ability to use all Microsoft Office programs, particularly Excel and Word, and significant computer skills necessary to utilize electronic systems, including EMR.
• Ability to lead through example, project professionalism, and deliver high-quality customer service.
• Understanding of health insurance and program funding.
• Ability to have a flexible schedule to include some evenings.
• Prior experience working in behavioral health and/or substance use setting preferred.
• Bilingual/ASL skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

Responsibilities

• Coordinate and manage care and services within FSRI.
• Connect individuals and families with counseling services using evidence-based practices.
• Provide a warm, welcoming environment for all people receiving services.
• Operate as Administrative Coordinator ensuring effective communication and referral processes.

Skills

Spanish bilingual

Multilingual skills

Customer service

Leadership

Healthcare knowledge

Education

Bachelor's degree preferred

Tools

Microsoft Office

EMR systems

Job description

Family Service of Rhode Island (FSRI) seeks an Administrative Coordinator to support access to counseling services and coordinate care for individuals and families in the community.

The role emphasizes a welcoming environment, collaboration with behavioral health teams, and utilization of EMR systems while coordinating with multiple service lines.

Flexible evening hours may be required, and compensation includes language-based premiums for bilingual/ASL and multilingual capabilities.