Bilingual Admin & Copay Coordinator (Canada)

Cencora; United States; Remote; USD 39,000 - 53,000; Full time

Job summary

Cencora is seeking an administrative professional to support patient and provider services for our Innomar Strategies business in Canada. The role focuses on copayment processing, reporting, and cross‑functional coordination within a pharmaceutical context.

The ideal candidate will have 3–5 years in an administrative role, strong Microsoft Office skills, and the ability to work both independently and in a team. Fluency in French and English is preferred to support bilingual workflows.

Qualifications

• Post-secondary education in a related field is required.
• 3-5 years' experience in an administrative role in a pharmaceutical setting is preferred.
• In-depth knowledge of Microsoft Office Suite is essential.
• Proven accuracy when processing large amounts of data.
• Strong communication and interpersonal skills required.
• Ability to work independently and in a team environment.
• Bilingual, French/English preferred.

Responsibilities

• Performs general administrative tasks such as handling mail, typing, and filing system maintenance.
• Processes copayment requests for patients, pharmacies, and physicians for programs offering copay assistance or concierge payments.
• Liaises with Program managers to ensure copayment KPIs are met.
• Coordinates with accounting to ensure payment timeframes and accuracy.
• Establishes and maintains office files and arranges meetings as required.
• Compiles information for reports and conducts audits to ensure accuracy.

Skills

Administrative support

Microsoft Office

Communication skills

Data entry

Education

Post-secondary education in related field

3-5 years' experience in administrative role

Bilingual French/English preferred

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Cencora is seeking an administrative professional to support patient and provider services for our Innomar Strategies business in Canada. The role focuses on copayment processing, reporting, and cross‑functional coordination within a pharmaceutical context.

The ideal candidate will have 3–5 years in an administrative role, strong Microsoft Office skills, and the ability to work both independently and in a team. Fluency in French and English is preferred to support bilingual workflows.