Bilingual Admin Assistant (Spanish/English) | Energy Dept

Action Inc.; Peabody (MA); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Life Insurance

AD&D

Long term disability

Employee Assistance Program (EAP)

403(b) with generous match

Job summary

Action Inc. is seeking a Bilingual Administrative Assistant to support the Energy Department and its clients. The role emphasizes clerical tasks, data management, and exceptional customer service for Spanish-speaking clients.

Under supervision, you will help coordinate schedules, handle invoicing, and maintain confidential records, contributing to efficient operations and timely reporting. This full-time position offers comprehensive benefits and regular weekday hours.

Qualifications

• Fluent in Spanish
• Three years office/administrative experience
• Excellent written and verbal communication skills
• Detail-oriented with strong organizational skills
• Proficiency with Microsoft Office, including Outlook
• Ability to pass pre-employment background check and drug screen
• Legal authorization to work in the United States (E-Verify)

Responsibilities

• Handle customer intake and eligibility screening for clients.
• Manage schedules and calendars for the energy department.
• Process invoicing for vendor payments and reporting.
• Provide customer support throughout energy efficiency measures.
• Maintain electronic client files ensuring confidentiality and accuracy.
• Prepare data collection for program reports.
• Track program data via local and cloud-based project tools.
• Create Excel and Word documents with formulas and mail merge.
• Coordinate with partners to process referrals.

Skills

Spanish fluency

Excellent computer skills

Customer service

Written and verbal communication

Detail-oriented

Organizational skills

Proficiency with Microsoft Office &?

Outlook

Background check & drug screen

US work authorization (E-Verify)

Tools

Microsoft Office

Outlook

Web-based project management systems

Job description

Action Inc. is seeking a Bilingual Administrative Assistant to support the Energy Department and its clients. The role emphasizes clerical tasks, data management, and exceptional customer service for Spanish-speaking clients.

Under supervision, you will help coordinate schedules, handle invoicing, and maintain confidential records, contributing to efficient operations and timely reporting. This full-time position offers comprehensive benefits and regular weekday hours.