Bilingual Energy Access Advocate (Spanish/English)

Massachusetts Clean Energy; Lawrence, Lawrence (MA, MA); On-site; USD 31,697 - 45,144; Part time

Benefits offered by this job

Paid sick time

Health, dental, and vision insurance

Retirement benefits

Job summary

A nonprofit organization focused on clean energy is seeking a bilingual Customer Action Representative to assist residents in navigating energy efficiency programs. This role involves performing intake assessments, assisting with contractor scheduling, and supporting residents in accessing renewable energy programs. Candidates should be fluent in English and Spanish with a passion for climate justice. The position offers $27.89/hour and benefits like health insurance and paid time off.

Qualifications

• Must be fluent in verbal and written English and Spanish at a professional level.
• Ability to work independently and as part of a small team.

Responsibilities

• Perform intake by phone and occasionally in-person.
• Conduct eligibility screenings for clients.
• Assist in finding and scheduling contractors.

Skills

Bilingual professional fluency in English and Spanish

Ability to creatively problem solve

Detail-oriented

Passion for equitable clean energy access

Tools

Customer Relationship Management (CRM) systems like Salesforce

Job description

A nonprofit organization focused on clean energy is seeking a bilingual Customer Action Representative to assist residents in navigating energy efficiency programs. This role involves performing intake assessments, assisting with contractor scheduling, and supporting residents in accessing renewable energy programs. Candidates should be fluent in English and Spanish with a passion for climate justice. The position offers $27.89/hour and benefits like health insurance and paid time off.