Bilingual Front Desk Admin for Energy Services

Saludos Hispanos; Fresno (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible working hours

Opportunity to work in a community-oriented environment

Job summary

Saludos Hispanos is seeking a Bilingual Customer Service Representative in Fresno, CA. This role serves as the first point of contact for the Energy Services Division, facilitating interactions between customers and program staff.

The ideal candidate will have a high school diploma, proficiency in Spanish, and excellent customer service skills. Responsibilities include managing inquiries, providing information, and assisting with administrative tasks.

Working hours are Monday through Friday, 8 AM to 5 PM, with flexibility required for weekends.

Qualifications

• Demonstrated customer service and administrative experience.
• Knowledge of office systems and procedures.
• Ability to manage records and files efficiently.

Responsibilities

• Serve as the first point of contact for Energy Services Division.
• Maintain contact with guests and subcontractors.
• Provide general information related to agency services.
• Manage inquiries and responses from the public.

Skills

Bilingual – Spanish proficiency

Customer service skills

Office software proficiency

Data entry skills

Education

High school diploma or GED

College coursework in business or related field

Tools

Microsoft Office Suite

Job description

Saludos Hispanos is seeking a Bilingual Customer Service Representative in Fresno, CA. This role serves as the first point of contact for the Energy Services Division, facilitating interactions between customers and program staff.

The ideal candidate will have a high school diploma, proficiency in Spanish, and excellent customer service skills. Responsibilities include managing inquiries, providing information, and assisting with administrative tasks.

Working hours are Monday through Friday, 8 AM to 5 PM, with flexibility required for weekends.