Bilingual Accounts & Collections Specialist

GOLDEN RULE RENTALS LLC; Waterbury (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

GOLDEN RULE RENTALS LLC is looking for a Bill and Account Collector to manage customer accounts in Waterbury, Connecticut. The successful candidate will contact customers with outstanding debts, assist them in understanding their repayment options, and maintain meticulous records of interactions. Ideal applicants should possess excellent customer service and communication skills, and be comfortable working in a fast-paced environment. The position offers opportunities for career advancement and a supportive work environment.

Qualifications

• Exceptional customer service skills required.
• Strong communication skills are essential.

Responsibilities

• Contact customers to discuss their accounts and outstanding balances.
• Discuss the reason for the debts with the customer, and help them best understand their options moving forward.
• Create payment plans that work with the customer while also aligning with company policy.
• Maintain excellent records of customer interactions.
• Process incoming payments or debt settlements.

Skills

Customer service skills

Communication skills

Job description

GOLDEN RULE RENTALS LLC is looking for a Bill and Account Collector to manage customer accounts in Waterbury, Connecticut. The successful candidate will contact customers with outstanding debts, assist them in understanding their repayment options, and maintain meticulous records of interactions. Ideal applicants should possess excellent customer service and communication skills, and be comfortable working in a fast-paced environment. The position offers opportunities for career advancement and a supportive work environment.