Accounts & Collections Specialist — Customer-Focused Payments

GOLDEN RULE RENTALS LLC; Waterbury (CT); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Great Work Environment

Career Advancement Opportunities

Job summary

GOLDEN RULE RENTALS LLC in Waterbury, Connecticut, is looking for a Bill and Account Collector. In this role, you will contact customers regarding outstanding debts, help them understand their repayment options, and create suitable payment plans. The ideal candidate will possess exceptional customer service and communication skills. This position promises opportunities for career advancement and favorable work conditions.

Qualifications

• Exceptional customer service skills are required.
• Strong communication skills to interact with customers effectively.

Responsibilities

• Contact customers to discuss their accounts and outstanding balances.
• Discuss reasons for debts and help customers understand their options.
• Create payment plans aligned with company policy.
• Maintain excellent records of customer interactions.
• Process incoming payments or debt settlements.

Skills

Customer service skills

Communication skills

Job description

GOLDEN RULE RENTALS LLC in Waterbury, Connecticut, is looking for a Bill and Account Collector. In this role, you will contact customers regarding outstanding debts, help them understand their repayment options, and create suitable payment plans. The ideal candidate will possess exceptional customer service and communication skills. This position promises opportunities for career advancement and favorable work conditions.