Bilingual Account Manager — Customer Care & Delivery

Rent-A-Center; Brighton (CO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Healthcare options

401(k) with company match

Paid time off

Flexible Spending Accounts

Job summary

Rent-A-Center is hiring for an Account Manager role focused on managing rental accounts and delivering exceptional service. You will drive sales, handle deliveries and pickups, and maintain strong customer relationships across multiple channels, including in-store, phone, and in customers’ homes.

The position emphasizes early-stage collections, showroom upkeep, and adherence to safety guidelines while supporting growth and account health.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driving

Sales

Education

High school diploma

18+ years of age

Tools

Driver's license

Job description

Rent-A-Center is hiring for an Account Manager role focused on managing rental accounts and delivering exceptional service. You will drive sales, handle deliveries and pickups, and maintain strong customer relationships across multiple channels, including in-store, phone, and in customers’ homes.

The position emphasizes early-stage collections, showroom upkeep, and adherence to safety guidelines while supporting growth and account health.