Bilingual Account Manager — Growth & Customer Impact

Rent-A-Center; Nashville (AR); On-site; USD 17,000 - 20,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Flexible Spending Accounts

Disability insurance

Job summary

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, drive sales, and handle deliveries and pickups. This role emphasizes building strong customer relationships while supporting account health and growth in line with RAC’s mission.

The position requires a high school diploma, 18+ years of age, a valid driver’s license, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, drive sales, and handle deliveries and pickups. This role emphasizes building strong customer relationships while supporting account health and growth in line with RAC’s mission.

The position requires a high school diploma, 18+ years of age, a valid driver’s license, and strong communication skills.