Bilingual Account Growth Specialist

Rent-A-Center; Las Cruces (NM); Hybrid; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent-A-Center in Las Cruces, NM, seeks an Account Manager to manage a portfolio of rental accounts and deliver exceptional service. You will drive product sales, perform deliveries and pickups, and build strong customer relationships while adhering to RAC values.

The role emphasizes early-stage collections, maintaining account health, and meeting performance targets. A valid driver’s license and great communication are required for success in this full-time position.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in Las Cruces, NM, seeks an Account Manager to manage a portfolio of rental accounts and deliver exceptional service. You will drive product sales, perform deliveries and pickups, and build strong customer relationships while adhering to RAC values.

The role emphasizes early-stage collections, maintaining account health, and meeting performance targets. A valid driver’s license and great communication are required for success in this full-time position.