Bilingual Account Manager - Growth, Service and Collections

Rent-A-Center; Austin (TX); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Healthcare insurance

401(k) with company match

Paid time off

HSA/FSA

Job summary

Rent-A-Center in Austin, TX is seeking an Account Manager to manage rental portfolios, deliver exceptional customer service, and drive sales. You will conduct deliveries and pickups, build relationships, and help with collections when needed. The role supports growth and keeps showroom standards.

Applicants should be 18+, have a high school diploma, valid driver’s license, and strong communication skills. This is a full-time, in-store position with weekly pay and opportunities for advancement.

Qualifications

• High school diploma or equivalent is required.
• At least 18 years of age.
• Valid driver’s license with a clean driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Education

High school diploma or equivalent

Job description

Rent-A-Center in Austin, TX is seeking an Account Manager to manage rental portfolios, deliver exceptional customer service, and drive sales. You will conduct deliveries and pickups, build relationships, and help with collections when needed. The role supports growth and keeps showroom standards.

Applicants should be 18+, have a high school diploma, valid driver’s license, and strong communication skills. This is a full-time, in-store position with weekly pay and opportunities for advancement.