Bilingual Account Associate: Growth & Insurance Support

Michael Cason - State Farm Agent; Fort Mitchell (KY); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Michael Cason - State Farm Agent is seeking an Account Associate to support daily operations and customers’ success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services while joining a collaborative, family-like team with opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience

Bilingual Spanish

Job description

Michael Cason - State Farm Agent is seeking an Account Associate to support daily operations and customers’ success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services while joining a collaborative, family-like team with opportunities for advancement.