Account Associate - Growth & Client Success in Insurance

Mike Potter - State Farm Agent; Boca Raton (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Mike Potter - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will grow the agency through meaningful customer relations and coordinate between customer needs and the agency departments to deliver proactive service.

This role offers a team-oriented culture focused on recognizing hard work, opportunities for advancement, and a chance to develop in insurance sales while helping the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer relations

Policy knowledge

Communication skills

Job description

Mike Potter - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will grow the agency through meaningful customer relations and coordinate between customer needs and the agency departments to deliver proactive service.

This role offers a team-oriented culture focused on recognizing hard work, opportunities for advancement, and a chance to develop in insurance sales while helping the community.