Bilingual 24/7 Data Operations Supervisor

SOS International LLC; Los Angeles (CA); On-site; USD 54,000 - 76,000; Full time

Job summary

SOSi is seeking a Shift Supervisor for a 24/7/365 program to oversee daily operations of data collection teams and analysts, manage schedules, and ensure timely reporting of data and metrics.

The role requires coordinating workflow, guiding staff, and collaborating with other departments to meet goals; candidates must be a US citizen, fluent in English and Spanish, and able to pass an SSBI background investigation. In-person, on-site in the United States.

Qualifications

• 1–2 years of related job experience.
• Fluent in English and Spanish.
• Must be a US Citizen.
• Must have lived in the US for 3 of the past 5 years.
• Basic data entry skills.
• Ability to pass an SSBI government background investigation.
• Strong written and verbal communication skills.
• Must be able to work independently or within a team.

Responsibilities

• Maintain schedules to ensure maximum efficiency.
• Provide direct oversight for data collections team members and Team Leads.
• Coordinate with field verification teams.
• Draft and maintain administrative paperwork and reports.
• Double check work products for accuracy and completeness.

Skills

Fluent English and Spanish

Strong written and verbal comms

Basic data entry

SSBI background ability

Teamwork or independence

US Citizen

Residency in US past 5 yrs

1–2 years related experience

Job description

SOSi is seeking a Shift Supervisor for a 24/7/365 program to oversee daily operations of data collection teams and analysts, manage schedules, and ensure timely reporting of data and metrics.

The role requires coordinating workflow, guiding staff, and collaborating with other departments to meet goals; candidates must be a US citizen, fluent in English and Spanish, and able to pass an SSBI background investigation. In-person, on-site in the United States.