Bike Technician & Cycling Sales Expert

Dick's Sporting Goods; Roseville (CA); On-site; USD 23,000 - 34,000; Full time

Job summary

DICK'S Sporting Goods in Roseville, CA is seeking a Bike Technician to provide a differentiated customer experience by building, repairing, and selling bikes. You will follow established procedures, offer product recommendations, and engage with cyclists to help them achieve their goals.

This role emphasizes safety, merchandise presentation, and teamwork. You’ll promote warranty programs and loyalty perks, meet sales goals in the Bike Department, and assist with assembling equipment as needed.

Qualifications

• Prior experience of building, repairing, and selling bicycles preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs.
• Ability to work extended periods of time standing or walking.

Responsibilities

• Create a world-class customer experience by providing passionate customer service and selling through customer engagement, specifically in our Bike Department.
• Uphold company standards for merchandise presentation.
• Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity.
• Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.
• Achieve sales goals through selling bikes and related merchandise.
• Build and repair bikes in accordance with established procedures. Assist with the assembly of exercise equipment as needed.
• Maintains merchandise presentation standards and signage of Bike Department to Company standards as directed.
• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Takes an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned by management.

Skills

Bike maintenance

Customer service

Sales experience

Job description

DICK'S Sporting Goods in Roseville, CA is seeking a Bike Technician to provide a differentiated customer experience by building, repairing, and selling bikes. You will follow established procedures, offer product recommendations, and engage with cyclists to help them achieve their goals.

This role emphasizes safety, merchandise presentation, and teamwork. You’ll promote warranty programs and loyalty perks, meet sales goals in the Bike Department, and assist with assembling equipment as needed.