Bike Technician & Customer-Experience Specialist

DICK'S Sporting Goods, Inc.; Ellicott City (MD); Vor Ort; USD 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Benefits package

Paid time off

Zusammenfassung

DICK'S Sporting Goods is seeking a Bike Technician to deliver a world-class customer experience by building, repairing, and selling bicycles, while sharing knowledge with cyclists. You will pull from personal experience and industry trends to recommend products that fit each customer's needs.

Responsibilities include assembling bikes, assisting with exercise equipment as needed, maintaining bike department presentation, and promoting warranty sales and loyalty programs.

Qualifikationen

• Prior experience of building, repairing, and selling bicycles preferred
• Ability to stand and perform light lifting as needed

Aufgaben

• Build and repair bikes in accordance with established procedures.
• Provide passionate customer service and sell through engagement in the Bike Department.
• Promote Garmin programs including warranties and loyalty initiatives.
• Achieve sales goals through selling bikes and related merchandise.
• Maintain bike department presentation and signage to company standards.
• Adhere to safety, loss prevention and SOPs; support the team as needed.

Kenntnisse

Bike repair

Customer service

Sales

Jobbeschreibung

DICK'S Sporting Goods is seeking a Bike Technician to deliver a world-class customer experience by building, repairing, and selling bicycles, while sharing knowledge with cyclists. You will pull from personal experience and industry trends to recommend products that fit each customer's needs.

Responsibilities include assembling bikes, assisting with exercise equipment as needed, maintaining bike department presentation, and promoting warranty sales and loyalty programs.