Bike Store Manager: Growth, Ops & Service Leader

Jersey Hired; Jersey City (NJ); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Training provided

Paid time off

401(k) retirement plan

Performance-based bonuses

Company e-bike program ($1/month)

Job summary

Whizz is seeking a Store Manager in Jersey City, NJ to lead all store operations, drive sales, and develop a high-performing team. You will ensure an exceptional customer experience and manage daily performance across inventory, maintenance, and service processes.

In this leadership role, you will own P&L responsibilities, optimize workflows, and implement cost-reduction strategies while promoting a culture of accountability and continuous improvement.

Qualifications

• Minimum 3 years of managerial experience in retail, consumer services, or fast-paced operational environments.
• Proven leadership and team development skills.
• Strong business acumen with the ability to analyze performance metrics and implement strategic plans.
• Excellent communication, problem-solving, and organizational skills.
• Understanding of e-bike mechanics or related technical experience (preferred).
• Experience with ERP/CRM systems and reporting tools (preferred).

Responsibilities

• P&L & Strategic Growth: Drive profitability by growing revenue, optimizing workflows, and reducing costs.
• Team Leadership & Development: Build, train, and mentor the store team to meet goals.
• Customer & Sales Excellence: Achieve sales targets and ensure exceptional customer experience.
• Asset & ERP Accountability: Ensure ERP accuracy for inventory and lead loss prevention efforts.
• Operational Mastery: Oversee bike readiness, repairs, and QA with safety SOPs.
• Data & Insights: Provide weekly KPI reports and recommend improvements.

Skills

Leadership

Team development

Business acumen

Communication

Problem-solving

Organizational skills

Tools

ERP/CRM systems

Reporting tools

Job description

Whizz is seeking a Store Manager in Jersey City, NJ to lead all store operations, drive sales, and develop a high-performing team. You will ensure an exceptional customer experience and manage daily performance across inventory, maintenance, and service processes.

In this leadership role, you will own P&L responsibilities, optimize workflows, and implement cost-reduction strategies while promoting a culture of accountability and continuous improvement.