Store Manager: Growth & Ops Leader (Bonuses)

WHIZZ; New York (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Training provided

Paid time off

401(k) retirement plan

Performance-based bonuses

Company E-Bike Program

Job summary

WHIZZ is seeking a strategic Store Manager to oversee all store operations, drive sales, and develop a high-performing team. You will ensure exceptional customer experiences while managing P&L and ERP accuracy.

The role emphasizes leadership, accountability, and hands-on supervision of bike readiness, repairs, and KPI-driven performance. Training, bonuses, and a strong growth path are offered.

Qualifications

• 3+ years of managerial experience in retail, consumer services, or fast-paced environments.
• Proven leadership and team development skills.
• Strong business acumen with ability to analyze metrics and implement plans.
• Excellent communication, problem-solving, and organizational skills.

Responsibilities

• P&L and strategic growth: Drive profitability by growing revenue and reducing costs.
• Team leadership and development: Build, train, and mentor the store team to meet goals.
• Customer and sales excellence: Achieve subscription and accessory targets and manage escalations.
• Asset and ERP accountability: Ensure 100% ERP accuracy and lead loss prevention.
• Operational mastery: Oversee bike readiness, diagnostics, repairs, and QA with safety SOPs.
• Data and insights: Provide weekly KPI reports and suggest improvements.

Skills

Store leadership

Team development

Business acumen

Communication

Problem solving

Organizational skills

E-bike knowledge (preferred)

Tools

ERP/CRM systems

Job description

WHIZZ is seeking a strategic Store Manager to oversee all store operations, drive sales, and develop a high-performing team. You will ensure exceptional customer experiences while managing P&L and ERP accuracy.

The role emphasizes leadership, accountability, and hands-on supervision of bike readiness, repairs, and KPI-driven performance. Training, bonuses, and a strong growth path are offered.