Bike Service Technician - Hands-on & Customer-Focused

Trek Retail Corporation; Goleta (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

FSA

401(k) with match

Tuition reimbursement

Employee discounts

Retail discounts

Job summary

Trek Retail Corporation in Santa Barbara is seeking a Service Technician to care for bikes, troubleshoot repairs, and service a wide range of bicycles. You’ll get hands-on with brand new models before they hit the sales floor and build relationships with customers who trust you to keep their gear running smoothly.

We value self-motivation, hospitality, and clear communication. No prior mechanic experience is required; we offer training, a positive team culture, and generous Trek benefits

Qualifications

• Must have strong customer service skills and a positive team attitude.
• Willingness to learn and physical dexterity to service bicycles.
• No prior mechanic experience required; training provided.

Responsibilities

• Troubleshoot repairs and service a wide range of bicycles.
• Handle bikes on the service bench and test rides.
• Build trust with customers by keeping gear running smoothly.
• Learn and apply proper service methods and new technologies.

Skills

Customer service

Communication skills

Attention to detail

Willingness to learn

Team oriented

Job description

Trek Retail Corporation in Santa Barbara is seeking a Service Technician to care for bikes, troubleshoot repairs, and service a wide range of bicycles. You’ll get hands-on with brand new models before they hit the sales floor and build relationships with customers who trust you to keep their gear running smoothly.

We value self-motivation, hospitality, and clear communication. No prior mechanic experience is required; we offer training, a positive team culture, and generous Trek benefits