Bike Service Technician – Learn, Tinker, Thrive

Trek Bicycle Corporation; Newport News (VA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Flexible culture

Health care

Dental & Vision insurance

Tuition Reimbursement

Employee discounts

401(k) with match

Paid holidays

Life insurance

Job summary

Trek Bicycle Corporation in Newport News is looking for a Service Technician to care for bikes and keep customers riding with confidence. You’ll troubleshoot repairs, service a range of bikes, and get hands on with brand new models before they reach the floor.

No prior mechanic experience is required; Trek will train you. Expect a friendly, hospitality-focused team, strong customer service, and opportunities to grow as a technician while enjoying Trek benefits.

Qualifications

• Self-motivation with a positive, team-focused mindset.
• Excellent hospitality and listening skills.
• Top-notch communication skills.
• Impressive attention to detail and a love for tinkering.

Responsibilities

• Troubleshoot repairs and service a wide range of bikes.
• Build relationships with customers to earn trust and loyalty.
• Be first to work on brand new models before they hit the sales floor.
• Support shop operations and help teammates during busy days.

Skills

Customer service

Communication

Attention to detail

Team player

Willingness to learn

Job description

Trek Bicycle Corporation in Newport News is looking for a Service Technician to care for bikes and keep customers riding with confidence. You’ll troubleshoot repairs, service a range of bikes, and get hands on with brand new models before they reach the floor.

No prior mechanic experience is required; Trek will train you. Expect a friendly, hospitality-focused team, strong customer service, and opportunities to grow as a technician while enjoying Trek benefits.