Bike Service Tech & Advisor — Growth & Benefits

Trek Bikes; Walled Lake (MI); Vor Ort; USD 23.000 - 30.000; Vollzeit

Benefits dieser Stelle

Flexible culture

Health care

Dental insurance

Vision insurance

401(k) with match

Employee discounts

Maternity leave

Zusammenfassung

Trek Bikes in Walled Lake, MI is seeking a Service Technician/Advisor to care for bikes, troubleshoot repairs on the spot, and install accessories. You’ll get hands on with brand new models before they hit the sales floor.

We value hospitality and communication; you’ll build relationships with customers, support the Service Manager, and be the face of the department when needed. This role offers strong benefits and growth opportunities.

Qualifikationen

• Stellar customer service chops and willingness to learn.
• Elevated skills in communication, leadership and problem solving.
• Team-oriented, coachable and helpful attitude.

Aufgaben

• Troubleshoot repairs and service bikes on the spot.
• Install accessories customers select for their new bike.
• Be the first to work with brand new Trek models before they hit the floor.
• Build relationships with customers who trust you to keep gear running.
• Serve as the face of the department to customers when the Service Manager is unavailable.

Kenntnisse

Customer service

Hospitality

Communication

Attention to detail

Problem solving

Teamwork

Willingness to learn

Bike knowledge

Jobbeschreibung

Trek Bikes in Walled Lake, MI is seeking a Service Technician/Advisor to care for bikes, troubleshoot repairs on the spot, and install accessories. You’ll get hands on with brand new models before they hit the sales floor.

We value hospitality and communication; you’ll build relationships with customers, support the Service Manager, and be the face of the department when needed. This role offers strong benefits and growth opportunities.