Bids Coordinator: Client Services & Auctions

DOYLE Auctioneers & Appraisers; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

DOYLE Auctioneers & Appraisers is seeking a Bids Coordinator to manage client bidding across live, telephone, absentee, and online platforms. The role supports auction day operations and serves as the primary contact for clients, ensuring accuracy and compliance with auction procedures.

The successful candidate will maintain bidder data, coordinate registrations, and liaise with internal teams to resolve bidding discrepancies while delivering exceptional client service and timely communication.

Qualifications

• Attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to manage multiple deadlines and priorities in a fast-paced auction environment.
• Knowledge of auction bidding platforms, bid increment structures, and auction procedures.
• Professional, client-focused demeanor with strong problem-solving abilities.

Responsibilities

• Verify new client accounts and perform KYC checks.
• Coordinate absentee, telephone, and online bid registrations and maintain bidder data.
• Manage registration on third-party bidding platforms and communicate bidding policies.
• Support client inquiries, registrations, invoices, payments, and tax exemptions.
• Maintain bidder and account records and approve bid limits per policy.
• Collaborate with specialists and teams to support pre- and post-sale operations.
• Monitor the bids inbox and respond to client questions.
• Oversee telephone bid schedules and support live bidders during auctions.
• Assist with sale-day logistics and client appointments.

Skills

Attention to detail

Multitasking

Written & verbal communication

Deadline management

Auction platform knowledge

Professional demeanor

Team collaboration

Training and guidance

Job description

DOYLE Auctioneers & Appraisers is seeking a Bids Coordinator to manage client bidding across live, telephone, absentee, and online platforms. The role supports auction day operations and serves as the primary contact for clients, ensuring accuracy and compliance with auction procedures.

The successful candidate will maintain bidder data, coordinate registrations, and liaise with internal teams to resolve bidding discrepancies while delivering exceptional client service and timely communication.