BIC Systems Coordinator

Jobtailor; California (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor is seeking a detail-oriented workflow support professional to help develop, test, and maintain forms and workflows within the BIC technology ecosystem. You will configure IntApp Open and Wall Builder, implement approved changes, and run functional and regression tests to ensure reliability.

Responsibilities include executing test plans, documenting results, and tracking defects, plus post-release validation and maintaining user guides.

Qualifications

• Minimum 2+ years in systems, operations, or business technology support.
• Proficient with Microsoft Office; familiar with workflow platforms.
• Experience with IntApp Open or similar workflow platforms preferred.
• Knowledge of QA methodologies or structured testing practices preferred.
• Ability to work extended and/or weekend hours as required.
• Bachelor’s degree preferred; additional tech certifications a plus.

Responsibilities

• Support development, configuration, testing, and maintenance of workflows and forms in the BIC tech ecosystem.
• Create, edit, and maintain forms, workflows, notifications, and configuration in IntApp Open and Wall Builder.
• Implement approved changes for departmental and firmwide workflows.
• Perform functional and regression testing on workflows.
• Execute test plans, document results, and track defects to resolution.
• Support deployment and post-release validation of platform changes.
• Maintain operational docs, quick reference guides, and release notes.
• Identify opportunities to standardize or streamline repeatable platform work.

Skills

Workflow Development

Functional Testing

Regression Testing

Microsoft Office Suite

Form Building

Configuration Management

Test Plan Execution

Defect Tracking

Process Standardization

QA Methodologies

Education

Bachelor’s degree (preferred)

Tools

IntApp Open

IntApp Wall Builder

Workflow Platforms

Enterprise Applications

Job description

• Support the development, configuration, testing, and maintenance of workflows, forms, and platform functionality within the BIC technology ecosystem


• Create, edit, and maintain forms, workflows, notifications, and supporting configuration within IntApp Open and IntApp Wall Builder


• Implement approved changes for departmental and firmwide workflows


• Perform functional and regression testing on new and modified workflows


• Execute test plans, document results, and track defects through resolution


• Support deployment and post release validation of platform changes


• Maintain operational documentation, quick reference guides, and release notes


• Identify opportunities to standardize or streamline repeatable platform work

Requirements

• 2+ years of relevant experience (e.g., systems, operations, or business technology support role, or equivalent)


• Proficiency in the Microsoft Office suite


• Familiarity with workflow platforms, form builders, and/or enterprise applications


• Ability to work extended and/or weekend hours, as required


• Bachelor’s degree (preferred)


• Prior experience with IntApp Open or similar workflow platforms (preferred)


• Familiarity with QA methodologies or structured testing practices (preferred)

Core Competencies

Demonstrates expertise in workflow development and maintenance within the BIC technology ecosystem, with a strong focus on testing methodologies and operational documentation. Proficient in utilizing IntApp Open and similar platforms to streamline processes and enhance functionality.

Highest-signal resume keywords

• Workflow Development


• IntApp Open


• Functional Testing


• Regression Testing


• Microsoft Office Suite

ATS Optimization Keywords

Hard Skills

• Workflow Development


• Functional Testing


• Regression Testing


• Operational Documentation


• Form Building


• Configuration Management


• Test Plan Execution


• Defect Tracking


• Process Standardization


• QA Methodologies

Soft Skills

• Problem Solving


• Attention to Detail


• Collaboration


• Adaptability

Industry Keywords

• Business Technology Support


• Systems Support


• Operations Support

Tools & Technologies

• IntApp Wall Builder


• Workflow Platforms


• Enterprise Applications