Solutions Engineer

Jobtailor

Denver (CO)

On-site

USD 120,000 - 150,000

Full time

14 days+

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Job summary

Firm is seeking an experienced Intapp specialist to configure and administer Intapp Cloud, including Intake, Conflicts/Open, and Terms, with Walls as a plus. You will translate requirements into technical configurations, maintain documentation, and support escalation paths.

Responsibilities include building intake/workflow forms, dynamic approvals, risk scoring, and conditional routing, while coordinating with Intapp support and partner teams to ensure smooth deployments and minimal disruption.

Qualifications

Hands-on experience configuring and supporting Intapp products, especially Intake and Conflicts.
Ability to build/modify Intapp workflows with forms, routing, and conditional logic.
Experience troubleshooting production environment and integrating systems.

Responsibilities

Configure Intapp Cloud environment and platform-level settings.
Design and modify intake and conflicts workflows.
Troubleshoot issues and implement durable solutions.
Collaborate with internal engineering on integrations.

Skills

Intapp Configuration

Workflow Design

Troubleshooting

SQL

REST APIs

Documentation

Tools

Intapp Cloud

Intapp Intake

Intapp Conflicts/Open

Intapp Terms

Intapp Walls

JSON

Job description

Configure and administer the Firm's Intapp Cloud environment, including Intapp Intake, Conflicts, Terms, and Walls, along with platform-level settings, security, and permissions.
Design, build, and modify intake and conflicts and other workflows/flows, including request forms, dynamic approval routing, risk scoring, and conditional logic.
Troubleshoot and resolve flow, request, and configuration issues; identify root causes; and implement durable solutions rather than workarounds.
Manage the Intapp Cloud release cycle, including reviewing platform updates, testing in non-production environments, and deploying enhancements with minimal disruption.
Translate requirements from Risk & Compliance and the Office of General Counsel into well-documented technical configuration.
Maintain configuration documentation, environment standards, and change-management records.
Provide escalated technical support to administrators and end users, and coordinate with Intapp support and any implementation partners as needed.
Collaborate with the Firm's internal engineering team on integrations between Intapp and other Firm systems (e.g., financial, document management, and directory systems) — defining data requirements, testing integration behavior within intake and conflicts workflows, and partnering on troubleshooting when issues span systems.

Requirements

Hands-on experience configuring and supporting Intapp products, particularly Intapp Intake and Intapp Conflicts/Open, and Intapp Terms; Intapp Walls is a strong plus.
Demonstrated ability to build and modify Intapp workflows/flows, including forms, approval routing, and conditional logic.
Experience troubleshooting platform configuration and integration issues in a production environment.
Strong understanding of law firm new business intake and conflicts-of-interest processes.
Must have at least 3/5+ years of experience working with Intapp Risk & Compliance products.
Experience implementing or migrating to Intapp Cloud is a plus.
Working knowledge of SQL, REST APIs, and JSON is a plus.

Core Competencies

Expertise in configuring and administering Intapp Cloud products, particularly Intapp Intake and Intapp Conflicts, with a strong focus on workflow design, troubleshooting, and integration within legal environments. Proven ability to translate compliance requirements into technical configurations while maintaining documentation and change management standards.

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