BIA - Commercial Lines Account Manager

Arbella Insurance Group; Norwood (MA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k) and retirement plans

Commission and incentive opportunities

Job summary

Arbella Insurance Group is seeking a Commercial Lines Account Manager to support clients across Massachusetts and Connecticut. This role involves processing applications, working with agency-defined standards, and acting as a liaison between clients and carriers.

The ideal candidate will have a minimum of three years in Commercial Lines insurance, strong communication skills, and a desire to grow. Join us for a rewarding career with competitive salary, commissions, and excellent benefits.

Qualifications

• Minimum three years of Commercial Lines insurance experience with small to mid-market accounts.
• Current MA or CT Property & Casualty license or willingness to obtain one within 90 days.
• Knowledge of Commercial quoting and remarketing required.

Responsibilities

• Process complete applications and loss summaries for timely delivery.
• Act as a liaison between clients and carriers to resolve issues.
• Renew existing business by identifying cross-selling opportunities.

Skills

Commercial Lines insurance experience

Communication skills

Organization skills

Proficiency in Agency Management Systems

Education

Bachelor’s Degree in Business, Management, Finance, or Marketing

Tools

Applied’s EPIC

Job description

Bearingstar Insurance, a part of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecticut. We offer a great work environment that allows our employees to excel while promoting work/life balance. Competitive salaries, excellent benefits, and comprehensive training and development programs are available.

The Commercial Lines Account Manager will support clients across MA and CT. This position can be located in any of our 14 offices throughout the two states.

Essential Duties

• Process complete applications and loss summaries by making price recommendations, ensuring risk factors, following agency‑defined coverage, limits and proposal format requirements, reviewing for accuracy prior to delivery, and ensuring policies are delivered on a timely basis.
• Maintain current knowledge of forms, coverage changes, selling trends and techniques through company bulletins, circulars, agency selling aids, sales seminars, company meetings, or other educational activities.
• Perform comprehensive risk analysis surveys for all Commercial accounts to provide sufficient information to the Commercial service/marketing staff for proposal preparation independent of the CL Manager.
• Meet joint agency/producer‑defined standards for new business solicitation, ex‑dating and production, as well as assigned or existing client service.
• Act as a liaison between clients and carriers to address complex service issues.
• Develop new production proposals and consultations to sell new accounts to meet or exceed production goals jointly established with the Commercial Lines Manager.
• Renew existing business by developing new coverage, expanding existing coverage, and identifying cross‑selling opportunities to meet or exceed production goals jointly established with agency owners.
• Monitor all leads and expiration dates and promote products of carriers identified as important by the agency.
• Perform other duties as required.

Minimum Requirements

• Minimum three years of Commercial Lines insurance experience, ideally with small to mid‑market accounts.
• Equivalent experience in a related field or a Bachelor’s Degree in Business, Management, Finance or Marketing.
• Current MA or CT Property & Casualty license or willingness to obtain one within 90 days.
• Knowledge of Commercial quoting and remarketing.
• Working knowledge of insurance forms, coverage and rating.
• Excellent communication, presentation and organizational skills.
• Proficiency in Agency Management Systems; experience with Applied’s EPIC is a plus.

We offer a “home‑town” insurance setting with all the benefits of a corporation, including competitive salary plus commission and incentive opportunity, medical, dental, 401(k) and retirement plans, and more.