BIA Commercial Lines Inside Sales/Account Manager

Arbella Insurance Group; Fall River (MA); Hybrid; USD 71,000 - 82,000; Full time

Benefits offered by this job

Hybrid work

Profit sharing

Bonus program

Wellness program

Career development

Flexible schedules

Team incentives

Job summary

Arbella Insurance Group, bearingstar Insurance, offers a hybrid work environment and a competitive salary with strong benefits and development programs. This salaried, consultative sales position focuses on driving new business in commercial lines, requiring an active P&C license and knowledge of coverage options, limits, and rating concepts.

Responsibilities include handling leads, discovery, submissions, quoting, and closing while aiming for growth in a small-to-mid-market book.

Qualifications

• Commercial Property & Casualty experience required.
• Active P&C license or ability to obtain within timeframe.
• Experience with commercial insurance quoting, marketing and/or placement.
• Strong understanding of commercial coverages, forms, limits and rating concepts.
• Ability to understand a customer’s business and identify risks.

Responsibilities

• Respond to qualified leads, build rapport, and develop trusted relationships throughout the sales process.
• Conduct discovery to understand client’s business, risk exposures, insurance needs, and opportunities for additional coverage.
• Gather underwriting information, prepare submissions, and work with carrier markets and underwriters to secure coverage and terms.
• Analyze quotes and develop client-focused proposals that communicate options, limits, and deductibles.
• Follow up with prospects, address questions and objections, and guide opportunities through quoting, closing, and binding.
• Achieve sales and production goals while identifying cross-selling opportunities and maintaining documentation.
• Build and maintain relationships with underwriters and marketing representatives.
• Stay current on commercial insurance products, coverage trends, and market conditions.
• Collaborate with team to provide seamless experience from lead to policy issuance.

Skills

Commercial P&C experience

Active P&C license

Quoting/marketing/placement

Insurance coverages knowledge

Relationship-building

Sales & closing skills

Time-management

Attention to detail

Tools

Applied EPIC

Job description

Bearingstar Insurance, a part of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecticut. We offer a hybrid work environment, which allows our employees to excel in their jobs while promoting work/life balance. We offer competitive salaries, excellent benefits, and great training and development programs

Essential Duties May Include

Drive New Business

• Respond to qualified leads, build rapport, and develop trusted relationships throughout the sales process.
• Conduct discovery to understand each client’s business, risk exposures, insurance needs, and opportunities for additional coverage.
• Gather underwriting information, prepare submissions, and work with carrier markets and underwriters to secure competitive coverage and terms.
• Analyze quotes and develop clear, client-focused proposals that effectively communicate coverage options, limits, deductibles, and value.
• Follow up with prospects, address questions and objections, and guide opportunities through quoting, closing, and binding.
• Achieve established sales and production goals while identifying cross-selling opportunities and maintaining complete, accurate documentation.

Build Relationships & Provide Insurance Expertise

• Build and maintain strong relationships with carrier underwriters and marketing representatives.
• Stay current on commercial insurance products, coverage trends, underwriting appetite and market conditions.
• Maintain a strong understanding of commercial insurance coverages, forms, limits and rating concepts.
• Collaborate with team members to provide a seamless experience from initial lead through policy issuance and ongoing service.

Support an Existing Book of Business

Approximately 15% of the role will involve account-management responsibilities, including but not limited to:

• Responding to client questions and routine service requests.
• Assisting with renewals and remarketing when appropriate.
• Reviewing accounts for coverage gaps and additional opportunities.
• Maintaining accurate and complete account documentation.

Required

• Commercial Property & Casualty insurance experience.
• Active P&C license or ability to obtain one within an established timeframe.
• Experience with commercial insurance quoting, marketing and/or placement.
• Working knowledge of commercial insurance coverages, forms, limits and rating concepts.
• Ability to understand a customer’s business and identify potential risk exposures.
• Strong verbal and written communication skills.
• Excellent relationship-building and consultative sales skills.
• Strong follow-up, organization and time-management abilities.
• Ability to manage multiple leads and opportunities while maintaining attention to detail.

Preferred

• 2+ years of Commercial Lines insurance experience, particularly with small to middle-market accounts.
• Previous experience in inside sales, account management, account executive or insurance sales.
• Experience working directly with commercial insurance carriers and underwriters.
• Experience with Applied EPIC or similar agency management systems.
• Strong knowledge of small-business commercial insurance products and exposures.
• Industry designations such as CIC, CPCU, CISR or CRIS are a plus.

This is a salaried, consultative sales position. Employees are also eligible for a team-based incentive when department goals are exceeded, rewarding the collective success of the team rather than an individual commission-based sales structure.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $71,000 ($36.00 an hour) - $82,000 ($42.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.

Our work schedule is 37.5 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more.

Please note: The advertised pay range is not a guarantee or promise of a specific wage.