BI Manager: Power BI, Data Strategy & Team Leadership

Proofpoint; Denver (CO); On-site; USD 124,000 - 182,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Flexible work environment

Annual wellness and community outreach

Global collaboration and networking

Job summary

Proofpoint is seeking a Manager, Business Intelligence to lead Power BI dashboard development and analytics for Customer Success leadership. You will mentor BI analysts across time zones, drive data-driven decisions, andpartner with data teams to automate pipelines, ensuring accurate, scalable insights.

Strong Power BI expertise and SaaS domain knowledge are essential. Join a high-impact team focused on retention, expansion, and performance analytics, reporting to the Sr.

Qualifications

• 8+ years of experience in business intelligence and data visualization.
• Strong business acumen with an understanding of SaaS business models and customer success metrics.
• Deep expertise in Power BI is required; other BI and analytics experience is a plus.
• Extensive experience with Excel, including PivotTables, Power Query, DAX, Macros, and VBA.
• Proficiency in SQL for querying and analyzing large datasets (at minimum, sufficient to support Power BI dashboard development).
• Familiarity with Salesforce data model and cloud-based data platforms (Snowflake, BigQuery, Redshift).
• Experience with Jira and Git.
• Proven track record of driving analytics and BI initiatives end to end, from requirements through delivery.
• Proven ability to work closely with business stakeholders to understand, scope, and translate requirements into actionable BI solutions.
• Demonstrated ability to triage and drive progress across multiple initiatives in parallel.
• Comfort with ambiguity and ability to iterate quickly and enhance designs over time.
• Experience presenting findings and recommendations to VP+ audiences.

Responsibilities

• Design, develop, and maintain interactive dashboards and reports in Power BI (required), ensuring alignment with business needs and analytical requirements.
• Create repeatable templates and design patterns to accelerate the development of additional dashboards, dimensions, and data views.
• Develop visualization tools that bring together financial, sales, customer activity, and operational metrics.
• Create documentation and facilitate training to enable end-users to self-serve with newly developed tools.
• Extract, transform, and analyze large datasets from various sources using Power Query, PowerPivot, DAX, Macros, VBA, SQL.
• Partner with central Data Engineering team to automate data pipelines to ensure accuracy and scalability.
• Partner with data teams to source, clean, and integrate data from CRM, Finance, Customer Success platforms, and data warehouses.
• Ensure data consistency and integrity across multiple reporting systems and dashboards.
• Continuously build expertise in the latest Power BI capabilities and techniques, evaluating new features for opportunities to improve dashboard performance, design, and depth of analysis.
• Learn and leverage BI capabilities within adjacent platforms (e.g., Snowflake) to complement, extend and potentially replace Power BI solutions.
• Explore and apply AI/LLM technologies to surface BI analysis and visualizations in headless mode directly within AI assistants and workflow systems.
• Enhance self-service capabilities by helping end-users to use AI to extract insights directly from dashboards without requiring deep PowerBI expertise.
• Lead, mentor, and develop a team of BI analysts across time zones, providing day-to-day guidance, technical direction, and prioritization support.
• Architect and review dashboard and analytical solutions developed by the team, ensuring quality, scalability, and alignment with business needs.
• Manage and triage a portfolio of analytics requests and initiatives in parallel, driving progress and communicating status clearly to stakeholders.
• Foster a culture of continuous improvement, best practices, and innovation in BI development.
• Partner closely with Customer Success, Sales, Finance, and Operations teams to understand requirements and deliver data-driven insights that drive customer retention, expansion, and satisfaction.
• Present findings and recommendations to VP+ leadership, translating complex data into clear, actionable insights.
• Support ad-hoc analysis requests and deep dives into customer performance, risk factors, and upsell opportunities.

Skills

BI leadership

Stakeholder management

End-to-end analytics

Team mentorship

Data storytelling

Education

Bachelor's degree in a related field

Tools

Power BI

Excel

SQL

Salesforce

Snowflake

BigQuery

Redshift

Jira

Git

Job description

Proofpoint is seeking a Manager, Business Intelligence to lead Power BI dashboard development and analytics for Customer Success leadership. You will mentor BI analysts across time zones, drive data-driven decisions, andpartner with data teams to automate pipelines, ensuring accurate, scalable insights.

Strong Power BI expertise and SaaS domain knowledge are essential. Join a high-impact team focused on retention, expansion, and performance analytics, reporting to the Sr.