BH Registration & Scheduling Specialist - Lakewood

University Health KC; Kansas City (MO); On-site; USD 22,000 - 30,000; Full time

Job summary

University Health KC is seeking a BH Registration & Scheduling Specialist for Lakewood. The role interviews patients and gathers demographic and financial data, and accesses clinical and financial systems.

You will schedule appointments via the electronic system, collect and verify insurance information, obtain pre-certifications, coordinate referrals to financial resources, and complete admission/registration paperwork. This position supports Behavioral Health services at UH Lakewood.

Qualifications

• High school diploma or equivalent.
• Experience in clerical, patient contact, hospital business office or insurance; ability to interview patients and families and exchange information with hospital staff.
• Minimum of one year as a Patient Access & Scheduling Representative.
• Concise written communication and keyboarding skills.

Responsibilities

• Interviews patients to obtain demographic and financial data and accesses hospital systems.
• Communicates health benefit regulations and patient financial obligation to responsible parties.
• Receives written and telephonic requests to schedule patient appointments via the scheduling system.
• Gathers and records financial and insurance information and coordinates referrals to resources.
• Validates information, obtains pre-certification and authorization for services, and collects co-pays; completes admission/registration paperwork.

Skills

Patient scheduling

Clerical experience

Written communication

Keyboarding

Medical terminology

Education

High school diploma or equivalent

Job description

BH Registration & Scheduling Specialist - Lakewood

101 Truman Medical Center

Job Location

Lakewood Counseling Service, UH Behavioral Health

Lees Summit, Missouri

Department

Patient Access Behavioral Health UHLMC

Position Type

Full time

Work Schedule

8:00AM - 4:30PM

Hours Per Week

40

Job Description

Interviews patients and/or other sources to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system. Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources. Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.

Minimum Requirements

• High school diploma or equivalent required
• Experience in clerical, patient contact, hospital business office or insurance Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.
• A minimum of one year's experience as a Patient Access & Scheduling Representaive
• Concise written communication skills and keyboarding skills required.

Preferred

• Knowledge of basic medical terminology
• Previous experience as a Patient Access Representative at TMC or equivalent at another organization.