Beverly Hills Luxury PR & Marketing Coordinator

Four Seasons; Beverly Hills (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Four Seasons Hotel Beverly Hills is seeking a PR & Marketing Coordinator to provide administrative support to the Director of Public Relations and Sales Managers. The role requires handling communications, coordinating signage and collateral, and maintaining key hotel marketing systems.

You will work closely with Reservations, Front Office, and other departments to ensure seamless guest experiences while upholding Four Seasons standards and confidentiality. U.S.

Qualifications

• A solid working knowledge of MS Word, PowerPoint, Excel and Publisher is required.
• Working knowledge of Opera is strongly preferred.
• Applicants must have high attention to detail and ability to multi-task in a fast-paced environment.
• U.S. work authorization is required.

Responsibilities

• Provide Sales and Marketing Administrative Assistant support as necessary, including PowerPoint presentations, photo requests, printing of collateral, contract turnovers, merging contracts, menu printing, site inspection forms, write welcome letters, etc.
• Assist with the design and/or coordination of Hotel signage, email blasts, and collateral that increase awareness and positive perception of the hotel.
• Update Four Seasons proprietary websites, as well as third party websites, ensuring alignment with the Hotel's positioning and business objectives and creative storytelling.
• Conduct thorough grammatical reviews of collateral, signage, menus, and other guest-facing materials to ensure they are accurate and aligned with the highest standards of luxury hospitality.
• Utilize Revinate, TripAdvisor and like-tools to track reviews, organize hotel responses, and posts.
• Assist with video and photo shoots at the hotel.
• Prepare accurate written correspondence including letters, contracts, reports, and e-mails using Microsoft Word, Golden Sales & Catering and Outlook.
• Field incoming inquiries and distributing to proper recipients.
• Maintain Golden Sales & Catering accounts, including traces, creating and updating bookings, and systems maintenance.
• Communicate internally with Reservations Team, Front Office Team, and other departments for guest preferences and stay requests.
• Complete all weekly/monthly reports (including, but not limited to; Forecast, Sales Reports, function room occupancy and availability reports, Accounts lists, Month End presentations, social media reports, etc) on a timely basis.
• Receive and respond to incoming telephone calls in accordance with Four Seasons Standards.
• Manage projects related to sales and marketing initiatives such as holiday gifts, sales blitzes, and hotel partnerships.
• Periodically assist with front of house operations including greeting and directing guests.
• Finalize and assist with resume preparation of confirmed bookings when needed.
• The ability to perform other tasks or projects as assigned by hotel management.
• Handle incoming requests from client

Skills

MS Office suite

Administrative support

Multi-tasking

Communication

Team collaboration

Tools

Microsoft Word

PowerPoint

Excel

Publisher

Opera

Golden Sales & Catering

Revinate

TripAdvisor

Job description

Four Seasons Hotel Beverly Hills is seeking a PR & Marketing Coordinator to provide administrative support to the Director of Public Relations and Sales Managers. The role requires handling communications, coordinating signage and collateral, and maintaining key hotel marketing systems.

You will work closely with Reservations, Front Office, and other departments to ensure seamless guest experiences while upholding Four Seasons standards and confidentiality. U.S.