Housekeeping Coordinator

Four Seasons; Beverly Hills (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Job summary

Four Seasons Beverly Wilshire in Beverly Hills is seeking a Housekeeping Coordinator to join the Rooms Division. This full-time role supports administrative tasks, coordinates front office and housekeeping activities, and helps deliver the luxury guest experience Four Seasons is known for.

You will respond to a variety of requests, handle communications, prepare reports, and ensure smooth office operations with a professional, friendly attitude.

Qualifications

• Handle administrative requests within the Rooms Division.
• Answer and route telephone calls per Four Seasons standards.
• Coordinate between Front Office and Housekeeping teams.
• Assist management with administrative tasks as directed.

Responsibilities

• Respond to a wide variety of administrative requests within the Rooms Division.
• Utilize the telephones adhering to Four Seasons Standards .
• Report any safety, security or maintenance problems immediately.
• Expedite any guest requests as quickly as possible and notify management if any guest service is hampered.
• Coordinate between Front Office and Housekeeping Teams.
• Assist management in administrative work as directed.
• Open and examine incoming correspondence, re-routing mail when appropriate and gather data necessary for response.
• Handle telephone calls for the executive offices following the standards of Four Seasons Hotels.
• Ensure proper and correct communication between executive office and other staff.
• The ability to maintain all Rooms Division office supplies.
• Maintain a cordial and professional environment in the office with all visitors and co-workers at all times.
• Maintain all files in accordance with established procedures and standards. The ability to maintain a friendly, caring and helpful attitude with clients, as well as other hotel personnel.
• Assist in the preparation of reports as required by the Rooms Division Manager and Director of Food & Beverage The ability to keep informed as to the daily hotel activities.

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite - and it's easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.

Housekeeping Coordinator

Full-time

Beverly Wilshire, Beverly Hills, A Four Seasons Hotel

The Beverly Wilshire a Four Seasons Hotel is looking for a Housekeeping Coordinator who shares a passion for excellence and who infuses enthusiasm into everything they do.

Join Our Team

Located at the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe. Experience CUT, Wolfgang Puck's, and become part of a iconic hotel of the Four Seasons Portfolio.

Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences.

Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.

Housekeeping Coordinator Responsibilities:

• The Housekeeping Coordinator responds to a wide variety of administrative requests within the Rooms Division.
• Utilize the telephones adhering to Four Seasons Standards .
• Report any safety, security or maintenance problems immediately.
• Expedite any guest requests as quickly as possible and notify management if any guest service is hampered.
• Coordinate between Front Office and Housekeeping Teams.
• Assist management in administrative work as directed.
• Open and examine incoming correspondence, re-routing mail when appropriate and gather data necessary for response.
• Handle telephone calls for the executive offices following the standards of Four Seasons Hotels.
• Ensure proper and correct communication between executive office and other staff.
• The ability to maintain all Rooms Division office supplies.
• Maintain a cordial and professional environment in the office with all visitors and co-workers at all times.
• Maintain all files in accordance with established procedures and standards. The ability to maintain a friendly, caring and helpful attitude with clients, as well as other hotel personnel.
• Assist in the preparation of reports as required by the Rooms Division Manager and Director of Food & Beverage The ability to keep informed as to the daily hotel activities.

NON-ESSENTIAL FUNCTIONS :

• Assists with responsibilities and duties in the absence or heavy volume in the Housekeeping Department.

What to Expect: You Will...

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

Hourly Rate:

• First 9 months: $27.72 (80% of contract rate)
• Next 9 months: $31.19 (90% of contract rate)
• Full contract rate: $34.65

Learn more about what it is like to work at Four Seasons - visit us:

• http://jobs.fourseasons.com
• http://www.linkedin.com/company/four-seasons-hotels-and-resorts
• https://twitter.com/fsnydowntown
• https://www.facebook.com/FourSeasonsHotelNewYorkDowntown

Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal