Beverage & Wine Program Director

The Boca Raton; Boca Raton, Northern (FL, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

The Boca Raton is seeking an experienced Beverage Operations Manager to lead and coach the beverage team, ensuring exceptional guest service and menu execution. You will oversee wine operations, supplier relationships, and cost controls within the hotel’s beverage department.

Responsibilities include creating a diverse wine list, training staff, managing budgets, and maintaining high standards of service, safety, and compliance across all beverage areas.

Qualifications

• High School graduate or equivalent required.

Responsibilities

• Hire, train, supervise, direct staff in beverage operations.
• Communicate effectively with staff and guests; coach and counsel.
• Manage wine operations and staff to meet cost, quality, and productivity standards.
• Create an extensive, diverse wine list of international wines.
• Control beverage costs; monitor budget and par stock levels.
• Address customer complaints and implement effective solutions.
• Develop operating standards for beverage service in compliance with policies.

Skills

Staff leadership

Clear communication

Guest service

Team coaching

Operational cost control

Education

High School diploma

Bachelor’s degree preferred

Tools

Word

Excel

Publisher

PowerPoint

Outlook Express

Job description

The Boca Raton is seeking an experienced Beverage Operations Manager to lead and coach the beverage team, ensuring exceptional guest service and menu execution. You will oversee wine operations, supplier relationships, and cost controls within the hotel’s beverage department.

Responsibilities include creating a diverse wine list, training staff, managing budgets, and maintaining high standards of service, safety, and compliance across all beverage areas.