Beverage Supervisor - Waterpark

Kalahari-Resorts-; Pocono Manor (PA); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Promotion from within

401(k) matching

Paid time off

Holiday compensation

Health, dental, and vision coverage

Employee appreciation events

Education assistance

Descrizione del lavoro

Kalahari Resorts & Conventions in Pocono Manor, PA is seeking a Beverage Supervisor to support the waterpark beverage team, manage daily operations, assist behind the bar, interact with guests, and uphold service standards.

As a member of the leadership team, you will mentor staff, ensure safety and quality, and collaborate with the Beverage Manager to deliver memorable experiences for guests.

Competenze

• 3 years extensive experience in bar, restaurant, kitchen, hotel, or resort management.
• Ability to lead a beverage team and ensure guest service standards.
• Knowledge of safety and alcohol awareness is preferred.

Mansioni

• Oversee daily beverage operations across waterpark venues.
• Support beverage team behind the bar and with guest interactions.
• Coach and train staff to deliver consistent service.
• Maintain cleanliness and equipment in good condition.
• Assist Beverage Manager with staff development.

Conoscenze

Leadership

Guest service

Team management

Descrizione del lavoro

Job Title

Location(s)

Description

At Kalahari Resorts & Conventions, we don’t just create vacations— we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love . This means caring deeply for our guests, associates, and communities— treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking a Beverage Supervisor - Waterpark . In this role, you will be responsible for supporting the waterpark beverage team in their daily operations, including assisting behind the bar , interacting with guests, and overseeing a sage workplace.

As part of our leadership team, you’ll embody our Promise to Lead with Love —guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll e nsure that all guests feel welcome and are given responsive, friendly, and courteous service at all times .

This is an hourly wage role.

Key Responsibilities

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs for all beverage outlets within the Resort
• Ensure that all food and beverage products are consistently prepared and served according to the venue’s recipes, portioning, and serving standards.
• Fill in where needed to ensure guest service standards and efficient operations are met daily.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following preventative maintenance programs
• Ensure that the bartenders/barbacks/cocktail servers are providing all orders on time and made with quality and consistency, according to specifications.
• Assist Beverage Manager to develop, coach, and train new staff and existing staff in all areas of managerial and professional development

What We’re Looking For

• We do require that you are 21 years of age.
• State and Local laws may require a certificate of alcohol awareness/safety classes and food handling certifications
• A leadership style rooted in collaboration, respect, and service to others.
• 3 years extensive experience in bar, restaurant, kitchen, hotel, resort management preferred
• This is a full‑time position with various work hours and days based on business needs. It regularly requires evening and weekend work

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full‑time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love —because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765