Waterpark Maintenance Supervisor

Kalahari Resorts LLC; Round Rock (TX); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Career growth opportunities with promo

401(k) matching

Health, dental, and vision coverage

Employee appreciation events

Education assistance

Job summary

Kalahari Resorts & Conventions in Round Rock, TX is seeking a Waterpark Maintenance Supervisor to lead maintenance operations, ride checks, and safety programs. You will supervise a team to ensure rides are safe, clean, reliable, and compliant with regulations while delivering exceptional guest experiences.

As part of the leadership team, you’ll train and mentor staff, manage preventative maintenance schedules, and respond quickly to maintenance needs.

Qualifications

• Minimum of 4 years of progressive experience in hotel/resort, waterpark, theme park, construction, or a related field.
• Experience managing large maintenance teams across multiple shifts and facilities.
• Knowledge of air conditioning/heating systems, plumbing, building and facility maintenance.
• Knowledge of waterpark rides and daily operations.
• A leadership style rooted in collaboration, respect, and service to others.

Responsibilities

• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs of Kalahari Resorts.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all waterpark rides are inspected daily, weekly, and monthly.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner such as licenses, state forms, and maintenance logs.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the ride manufacturer’s preventative maintenance programs.
• Ensure full compliance with all federal, state, county, and municipal regulations related to guest and associate health, safety, labor requirements, ride safety, and required inspections.
• Maintain an accurate inventory of supplies for the waterpark and make purchases, when necessary, with Waterpark Manager approval.
• Other duties as deemed appropriate by the Waterpark Manager.

Skills

Leadership

Team management

Maintenance

Guest service orientation

Job description

3001 Kalahari blvd, Round Rock , Texas 78665 , United States

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Waterpark Maintenance Supervisor

Kalahari Resorts & Conventions is seeking a Waterpark Maintenance Supervisor. In this role, you will Oversee waterpark maintenance operations, training and leadership necessary to achieve stated objectives for ride maintenance, ride checks, repairs, costs, guest service satisfaction, safety, cleanliness, and sanitation.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure facilities, equipment, and attractions are safe, clean, reliable, and operate efficiently. You’ll support associates by providing a safe, well-maintained workplace and respond quickly to maintenance needs so everyone can deliver positive guest experience.

Key Responsibilities

• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs of Kalahari Resorts.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all waterpark rides are inspected daily, weekly, and monthly.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner such as licenses, state forms, and maintenance logs.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the ride manufacturer’s preventative maintenance programs.
• Ensure full compliance with all federal, state, county, and municipal regulations related to guest and associate health, safety, labor requirements, ride safety, and required inspections.
• Maintain an accurate inventory of supplies for the waterpark and make purchases, when necessary, with Waterpark Manager approval.
• Other duties as deemed appropriate by the Waterpark Manager.

What We’re Looking For

• Minimum of 4 years of progressive experience in hotel/resort, waterpark, theme park, construction, or a related field; or 4 years of experience managing large maintenance teams across multiple shifts and facilities. Alternatively, a 4-year college degree with at least 1 year of related experience, or a 2-year college degree with 2 or more years of related experience.
• Have knowledge of air conditioning/heating systems, plumbing, building and all facility maintenance and management.
• Have knowledge of waterpark rides and daily operations for a Waterpark or leisure/vacation venue.
• A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765

EEO is the Law