Beverage Supervisor | Panorama on Seven

Shaner Hotels; Buffalo (NY); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance / 401k

Paid time off

8 paid holidays

Marriott hotel discounts

2 complimentary nights per year

1 complimentary meal per shift

Located on bus & metro routes

Job summary

Shaner Hotels' Buffalo Marriott LECOM Harborcenter is seeking a Bar Supervisor/Bartender to lead beverage operations, craft cocktails, and manage inventories. The role requires flexible full-time availability and a focus on guest satisfaction.

Responsibilities include staff leadership, menu development, labor control, and collaboration with management to ensure exceptional service and adherence to liquor laws. Benefits and hotel discounts accompany this opportunity.

Qualifications

• Have extensive experience as a Leader within similar environment including restaurant, hotel, catering or other fast paced high-end establishments.
• Have Valid Serving It Right and Food Safe certificates. Certificate in mixology &/or hands on Bartending experience is a must
• Have an excellent command of both spoken and written English. Knowledge of a Spanish will be considered an asset

Responsibilities

• Lead the overall bar operations by innovating Beverage programs including cocktail, wine, mocktails, flights, events, procurement, supplier connections, inventory, and recipe management.
• Work full time on a flexible schedule based on operational needs (approx. 4 days as Bar Supervisor/Bartender and 1 day for innovation and menu development).
• Control labor and operating expenses through scheduling, purchasing decisions, and inventory control while maximizing quality of service.
• Develop and maintain relationships with guests and regional industry associates; ensure high level beverage quality and service.
• Develop goals and strategies to achieve them and lead the bar team to meet standards

Skills

Leadership

Bar operations

Cocktails & beverages

Inventory & cost control

Staff training & development

Customer service

POS & cash handling

Food safety & liquor laws

English proficiency

Tools

POS systems

OpenTable

Inventory software

Job description

Shaner Hotels has an exciting opportunity at our 205-room Buffalo Marriott LECOM HARBORCENTER. Ideally located in downtown Buffalo's vibrant Canalside Entertainment District, our full-service hotel offers an exceptional hospitality experience in one of Western New York's premier destinations.

Conveniently situated just off Interstate 190 and directly connected to KeyBank Center, home of the NHL's Buffalo Sabres, the hotel places guests within walking distance of Buffalo's waterfront attractions, restaurants, and entertainment venues. Niagara Falls, one of the world's most iconic natural wonders, is also just a short drive away.

Our upscale hotel features contemporary guest rooms, premium amenities, elegant meeting and event space, a state-of-the-art fitness center, and a signature seventh-floor restaurant and bar offering breathtaking views of Lake Erie and the Buffalo skyline. Whether traveling for business, sports, meetings, or leisure, guests enjoy an exceptional stay backed by Marriott's renowned standards of service.

If you're passionate about hospitality and committed to delivering memorable guest experiences, Buffalo Marriott LECOM HARBORCENTER offers an outstanding opportunity to build your career with Shaner Hotels. Join a team dedicated to excellence, teamwork, and professional growth while working at one of Buffalo's premier hospitality destinations.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Pay: $15 per hour, plus tips

Benefits:

• Health insurance / 401k
• Paid time off
• 8 Paid holidays
• Marriott Hotel Discounts at any Marriott property in the world!
• 2 Complimentary night hotel stays per year at any Shaner Hotel property
• 1 Complimentary meal per shift worked
• Located on bus and metro routes.

Job Type: Full-time

Work Location: In person

Description:

• Lead the overall bar operations by innovating the Beverage programs including but not limited to: Cocktail, Wine, Mocktail List, Whisky & Cognac Flight Tastings, Events, procurement, supplier connections, inventory & recipe management.
• Be available to work full time on a flexible schedule based on operational needs. For example: the schedule may consist of approx. 4 days working as a Bar Supervisor/ Bartender & 1 days dedicated to innovation, creativity, menu development & related projects.
• Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize quality of service.
• Being an exemplary leader ensuring progressive employee and guest engagement
• Manage beverage cost and operating expenses; monitor and strive for the guest satisfaction & annual budget
• Supporting the floor ops. as and when required
• Ensure guests receive the highest level of beverage quality and service
• Develop & maintain relationships with guests and regional industry associates
• Lay out goals and develop strategies to accomplish said goals
• Select, train, evaluate, lead, motivate, coach, discipline, retain and develop the bar team to ensure that core standards are met

Responsibilities

Responsible for the supervising of all aspects of the Restaurant Bar functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.

• Working in collaboration with the team members ensuring that the bar operates in accordance with the established operational procedures
• Preparing & sharing Lessons Learned for each event and bar program
• Assistance in the draft preparation and review of Bar operating budgets ensuring the achievement of financial, quality and service goals
• Overseeing all Bar team members activities from arrival to departure including recruiting, training, retention & development in accordance with the established standards and assigned tasks
• Monitoring the physical outlet and storage areas including FF&E, inventory, cleaning, and repair schedules
• Interacting directly with guests, providing an exceptional hospitality experience
• Maintaining a composed and professional demeanor while providing exemplary leadership and department representation
• Being aware of the menu items, menu and operational changes and communicating the information as applicable
• Protecting the organization, guests, leaders and team members by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations
• Ensuring that all property, furnishings, equipment, and supplies are used according to proper instructions and intended use
• All duties as assigned by the F&B Operations Manager and Director in line with the common goals of the bar/ beverage front
• Greet customers, take drink/food orders, create/serve alcoholic and non-alcoholic beverages including cocktails and beer.
• Adhere to all local and national liquor laws as well as established company, hotel, and brand procedures.
• Always maintain a cooperative and harmonious working climate to promote maximum morale, productivity, and efficiency.
• Assist in closing of restaurant/ bar and associate nightly reports and paperwork as directed by the management.
• Perform other duties, special assignments and projects as requested by the management
• Attend and assist in meetings/training as required by the management.

Qualifications

• Have extensive experience as a Leader within similar environment including restaurant, hotel, catering or other fast paced high-end establishments
• Have Valid Serving It Right and Food Safe certificates. Certificate in mixology &/ or hands on Bartending experience is a must
• Have an excellent command of both spoken and written English. Knowledge of a Spanish will be considered an asset
• Have solid leadership, problem solving, decision making, customer service, communication, and sales skills
• Have detailed product knowledge and effectively handle all guests and team members inquiries including food and beverage suggestions, dietary food sensitivity or allergy requirements
• Accurately operate POS terminals, Debit payment system, Open Table and other operations related computerized or electronic systems
• Be able to count inventory, find discrepancies, assess sales mix, ordering, create & manage recipes & staff trainings
• Oversee the proper use of products to eliminate waste and spillage
• Have strong business acumen, cost management, attention to detail and be able to multitask effectively
• Have detailed knowledge of the surrounding areas including local amenities, services, and attractions
• Be able to stand for extended periods of time, reach, bend and stop repeatedly and frequently lift and carry up to 44 pounds