Currents Wait Staff

Treasure Island Hotel and Casino; Welch (OK); On-site; USD 15,000 - 17,000; Full time

Job summary

Treasure Island Resort & Casino in Welch, MN is seeking a server to greet guests, take food and beverage orders, deliver items, and ensure guest satisfaction. This role requires friendly, efficient service and the ability to operate a POS system while handling cash and ensuring accuracy.

Training in Treasure Island guest service procedures and TIPS certification is provided.

Qualifications

• 6 months Server experience; or 6 months Currents hosting experience
• Preferred: High School Diploma/GED
• Must be able to work in a fast-paced environment with attention to detail

Responsibilities

• Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables
• Operate point-of-sales system and handle cash and cash equivalents
• Answer questions, provide menu suggestions and offer event and promotional information
• Complete stocking and cleaning duties
• Help clean tables and surrounding areas after guests leave
• Provide assistance and break coverage to coworkers
• Communicate with coworkers and management to ensure superior service to guests

Skills

Accurate and detail-oriented

Highly organized

Verbal and interpersonal communication

Education

High School Diploma/GED

Job description

Treasure Island Resort & Casino
Welch, MN 55089, USA

Description

Pay Rate: $11.41 an hour plus tips

SUMMARY: To welcome guests and provide superior service. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables
• Operate point-of-sales system and handle cash and cash equivalents
• Answer questions, provide menu suggestions and offer event and promotional information
• Complete stocking and cleaning duties
• Help clean tables and surrounding areas after guests leave
• Provide assistance and break coverage to coworkers
• Communicate with coworkers and management to ensure superior service to guests

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• 6 months Server experience; or 6 months Currents hosting experience

Preferred:

• High School Diploma/GED

Skills

Required:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Excellent verbal and interpersonal communication skills

Abilities

Required:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to enthusiastically and professionally sell and up-sell food & beverage products
• Ability to speak in a clear, concise and pleasant voice
• Ability to complete multiple tasks under pressure while maintaining a professional manner

REQUIRED TRAINING

• Treasure Island guest service training
• TIPS training and certification
• Training on Treasure Island food handling procedures
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift up to 25 pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.