Beverage Operations Manager - Bars, Banquets & Training

Cache-Creek-Casino-Resort; California; On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Great Pay

Growth opportunities

Paid Time Off

Health Insurance

401k Savings Plan

Tuition Reimbursement

Direct Deposit

Employee Discounts

Weekly Paychecks

Job summary

Cache Creek Casino Resort in Wisconsin is seeking a Beverage Department Supervisor to monitor daily beverage operations, supervise bartenders, bar backs, and servers, and maintain alcohol and non-alcohol distribution systems.

The role emphasizes safety, policy enforcement, staff scheduling, training on service standards, inventory control, and collaboration with casino, restaurant, and security teams. Requires sanitation and TIPS certificates, 21+ age, and ability to read and write reports.

Qualifications

• Ability to read and interpret safety rules, operating and maintenance instructions.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.

Responsibilities

• Monitor beverage areas daily, enforce standards and safety policies.
• Supervise bartenders, servers, and bar backs during shifts.
• Prepare staff schedules and train on service standards.
• Inspect bars for cleanliness and inventory accuracy.
• Interface with casino, restaurant and security teams on beverage issues.
• Enforce alcohol awareness and manage bar inventories.

Skills

Reading & interpreting documents

Writing routine reports

Public speaking

Job description

Being a part of the Cache Creek team comes with amazing benefits:

• Great Pay
• Opportunities to Grow
• Gas Discounts
• Life Insurance
• Paid Time Off (PTO)
• Recognition Program
• Free meals in our Employee Dining Room
• Weekly Paychecks
• Affordable Healthcare
• Medical Insurance
• Vision Care Insurance
• 401k Savings Plan
• Tuition Reimbursement
• Employee Discounts
• Direct Deposit

Summary

To monitor and manage all beverage areas on a daily basis. To ensure all accepted standards and policies are followed and enforced to maximize guest safety and satisfaction.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Maintain beverage (alcohol) distribution system, inventory, cleanliness, accuracy of pours and replacement of product, daily.

Maintain soda (non-alcoholic) distribution system, inventory, cleanliness, accuracy of pours and replacement of product, daily.

Inspect bars for cleanliness.

Manage cocktail and beverage servers, high roller butlers, bartenders and bar backs.

Prepare schedule for staff.

Inspect bartender preparation and enforce recipe standards.

Setup all banquet bars.

Hold daily pre-shift meetings, communicate all important information.

Conduct weekly staff training on "Sequence of Service Standards".

Inspect all service staff uniforms daily to ensure accepted standards are met.

Interface and communicate with all related departments such as casino, restaurant or club manager and security related to beverage issues.

Enforce alcohol awareness policy to ensure staff does not over serve a guest.

Maintain all accepted bar inventories.

Conduct spot inventories to ensure all pars are accurate.

Attend all required meetings.

Conduct all manager functions for POS (point of sale) system for daily operations.

Other duties as assigned.

Supervisory Responsibilities

Directly supervises employees in the Beverage Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

Six months related experience and/or training; or equivalent combination of experience and education.

Age Requirement

Must be at least 21 years of age.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

Sanitation Certificate

"TIPS" Alcohol Awareness Certificate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; outside weather conditions; extreme cold; extreme heat and risk of electrical shock. The noise level in the work environment is usually loud.

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Equal Opportunity Employer
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