Beverage Operations Leader: Service, Standards & Budgets

IP Casino Resort Spa - Biloxi; Biloxi (MS); On-site; USD 50,000 - 75,000; Full time

Job summary

IP Casino Resort Spa - Biloxi is seeking a Beverage Operations Manager to oversee the performance of all beverage outlets, ensuring compliance with company standards and liquor/health regulations. You will monitor administrative duties and staffing, and assist the Food & Beverage Director with budget goals.

The role involves managing personnel matters, maintaining service standards, and representing the Beverage Department in hearings as needed.

Qualifications

• Must have thorough knowledge of service standards, beverage products, preparations, and presentation.
• Excellent customer service and communication skills.
• Experience with Microsoft Office, Workday along with other software products preferred.
• Job holder may be exposed to casino environmental factors including noise and secondhand smoke.
• Must be able to obtain/maintain any necessary licenses and/or certifications. Complete required background requirements.

Responsibilities

• Monitor the operation of all beverage outlets to ensure compliance with company standards, policies and procedures, and all federal, state, and local liquor, health and safety regulations.
• Monitor staffing levels of all Beverage outlets and assist supervisors in making adjustments according to business needs.
• Assist the Food & Beverage Director in establishing budget goals and objectives and monitoring financial aspects of the Beverage Department.
• Responsible for personnel-related matters including interviewing, hiring, scheduling, training, coaching, evaluating, promoting, counseling, and discharging.
• Establish and monitor adherence to standards of service for each beverage outlet.
• Represent the Beverage Department in labor matters, unemployment hearings, and other internal and external employee-related hearings as needed.

Tools

Microsoft Office

Workday

Job description

IP Casino Resort Spa - Biloxi is seeking a Beverage Operations Manager to oversee the performance of all beverage outlets, ensuring compliance with company standards and liquor/health regulations. You will monitor administrative duties and staffing, and assist the Food & Beverage Director with budget goals.

The role involves managing personnel matters, maintaining service standards, and representing the Beverage Department in hearings as needed.