Beverage Operations Manager

IP Casino Resort Spa; Biloxi (MS); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

Boyd Gaming Corporation is seeking a Beverage Manager to oversee all beverage outlets in our Biloxi, MS properties. You will ensure compliance with company standards, policies, and all liquor, health and safety regulations while leading staff and controlling schedules.

This role partners with the Food & Beverage Director to monitor budgets, training, and performance, while upholding exceptional guest service and beverage quality.

Qualifications

• Must be at least 21 years of age.
• Thorough knowledge of service standards, beverage products, preparations, and presentation.
• Excellent customer service and communication skills.
• Experience with Microsoft Office, Workday along with other software products preferred.
• Job holder may be exposed to casino environmental factors including noise and secondhand smoke.
• Must be able to obtain/maintain any necessary licenses and/or certifications. Complete required background requirements.

Responsabilités

• Monitor the operation of all beverage outlets to ensure compliance with company standards, policies and procedures, and all federal, state, and local liquor, health and safety regulations.
• Monitor and review the administrative duties performed by beverage managers and supervisors for accuracy, timeliness, and compliance with all policies and procedures.
• Monitor staffing levels of all Beverage outlets and assist supervisors in making adjustments according to business needs.
• Assist the Food & Beverage Director in establishing budget goals and objectives and monitoring financial aspects of the Beverage Department.
• Responsible for personnel-related matters including interviewing, hiring, scheduling, training, coaching, evaluating, promoting, counseling, and discharging.
• Establish and monitor adherence to standards of service for each beverage outlet.
• Represent the Beverage Department in labor matters, unemployment hearings, and other internal and external employee-related hearings as needed.

Connaissances

Customer service

Communication

Leadership

Budgeting

Outils

Microsoft Office

Workday

Description du poste

Boyd Gaming Corporation is seeking a Beverage Manager to oversee all beverage outlets in our Biloxi, MS properties. You will ensure compliance with company standards, policies, and all liquor, health and safety regulations while leading staff and controlling schedules.

This role partners with the Food & Beverage Director to monitor budgets, training, and performance, while upholding exceptional guest service and beverage quality.