Beverage Operations Lead

SMGHA Nevada, LLC; United States; On-site; USD 60,000 - 75,000; Full time

Job summary

Palms Casino Resort is seeking an Assistant Beverage Manager to support the Beverage Manager in directing the Beverage Service team and upholding Palms brand standards on property.

You will oversee labor, scheduling, inventory, and cost control while ensuring compliance with safety and company policies. The role requires strong leadership, guest service, and cross-department collaboration to deliver consistent, high-quality service.

Qualifications

• High school diploma or equivalent required.
• 2+ years related experience in beverage/large-scale service.
• Experience managing high-volume beverage operations preferred.
• Proficiency with Outlook, Word, Excel, and PowerPoint.
• Strong customer service and interpersonal skills.
• Willingness to work varied shifts, including nights, weekends, and holidays.
• Ability to develop department goals aligned with property objectives.
• Must obtain TAM Card and SNHD Food Handlers Card.

Responsibilities

• Direct smooth, efficient operation including labor management and scheduling.
• Provide HR support: hiring, training, compliance, and performance feedback.
• Ensure safety and cleanliness per SNHD, OSHA, and Fire/Life Safety standards.
• Manage licenses, attendance, payroll records, and files.
• Create daily floor plans and post schedules; track time and bids.
• Assist with hiring, discipline, and training processes as needed.
• Maintain stocked inventories to support cost control.
• Guide beverage staff and ensure proper scheduling for service.
• Resolve guest claims and disputes fairly and promptly.
• Coordinate with other departments; inform Beverage Manager of issues.
• Assist Beverage Manager and Director with projects and other duties.

Skills

Beverage management

Staff supervision

Labor management

Cost control

Customer service

Schedule coordination

Training & compliance

Communication

Leadership

Education

High school diploma or equivalent

Tools

Outlook

MS Word

Excel

PowerPoint

Job description

Palms Casino Resort is seeking an Assistant Beverage Manager to support the Beverage Manager in directing the Beverage Service team and upholding Palms brand standards on property.

You will oversee labor, scheduling, inventory, and cost control while ensuring compliance with safety and company policies. The role requires strong leadership, guest service, and cross-department collaboration to deliver consistent, high-quality service.