Beverage Operations Leader - Guest Service & Cost Control

Caesars Entertainment; Maricopa (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

Caesars Entertainment is seeking a Beverage Supervisor to lead beverage personnel on an assigned shift, ensuring efficient operations, strong guest service, and adherence to policies. The role emphasizes supervision, budgeting input, and cost controls while maintaining high service standards across the casino beverage areas.

The ideal candidate will have a high school diploma or GED, 2–4 years of beverage experience, and proven leadership abilities.

Qualifications

• High School Diploma or GED required.
• Two-to-four years beverage experience preferred.
• Supervision or leadership experience desired.

Responsibilities

• Interview, train, and select department staff.
• Conduct performance reviews and provide feedback.
• Monitor wage increases, promotions, or demotions as needed.
• Respond to employee complaints promptly and effectively.
• Plan, supervise, and monitor team activities on shift.
• Schedule to ensure high service quality with efficient labor use.
• Oversee hiring and development plans for hourly staff and supervisors.
• Manage day-to-day beverage service operations and budgeting input.

Skills

Leadership

Customer service

Analytical skills

Teamwork

Education

High School Diploma or GED

Job description

Caesars Entertainment is seeking a Beverage Supervisor to lead beverage personnel on an assigned shift, ensuring efficient operations, strong guest service, and adherence to policies. The role emphasizes supervision, budgeting input, and cost controls while maintaining high service standards across the casino beverage areas.

The ideal candidate will have a high school diploma or GED, 2–4 years of beverage experience, and proven leadership abilities.