Beverage Operations Leader

Caesars Entertainment; Baltimore (MD); On-site; USD 85,000 - 110,000; Full time

Job summary

Caesars Entertainment in Baltimore seeks an Operations & Service Leader to supervise day-to-day beverage operations across casino bars, lounges, and venues, delivering world-class guest experiences. You will coach bartenders and support staff, manage inventory and costs, ensure compliance with laws and safety standards, and collaborate with F&B leadership to optimize service and revenue.

This role emphasizes hands-on leadership, shift readiness, training, and a proactive approach to

Qualifications

• Supervise and direct day-to-day beverage operations across bars, lounges, and venues.
• Coach and develop bartenders and beverage staff to deliver world-class service.
• Ensure guest satisfaction, upsell, and maintain beverage quality and cleanliness.

Responsibilities

• Lead opening, shift, and closing procedures for beverage outlets.
• Monitor inventory, ordering, receiving, and storage of beverage products.
• Ensure compliance with liquor laws, health regulations, and safety standards.
• Collaborate with Food & Beverage leadership to unify guest experiences across venues.

Skills

Team leadership

Coaching

Guest service

Communication

Upselling

Inventory management

Budget awareness

Job description

Caesars Entertainment in Baltimore seeks an Operations & Service Leader to supervise day-to-day beverage operations across casino bars, lounges, and venues, delivering world-class guest experiences. You will coach bartenders and support staff, manage inventory and costs, ensure compliance with laws and safety standards, and collaborate with F&B leadership to optimize service and revenue.

This role emphasizes hands-on leadership, shift readiness, training, and a proactive approach to