Beverage Brewing Systems Field Service Specialist

Torrey Holistics; Sicklerville (NJ); On-site; USD 52,000 - 90,000; Full time

Job summary

Revive Service & Restoration is seeking a Beverage Brewing Systems Field Service Specialist to install, maintain, and repair commercial coffee and beverage equipment at customer sites within a 100+ mile radius. You will perform PMs, handle repairs, and document work with accuracy.

Required are a high school diploma, 3+ years of mechanical/technical experience, a valid driver’s license, and the ability to read electrical schematics. Strong problem solving and customer communication are essential.

Qualifications

• High school diploma or equivalent.
• At least 3 years mechanical/technical experience.
• Foodservice background preferred.
• Valid driver’s license with clean driving record.

Responsibilities

• Install, remove, and commission equipment at customer sites.
• Handle PMs, repairs, and emergency calls as needed.
• Read electrical schematics and wire equipment safely.
• Close service calls with thorough documentation and signatures.

Skills

Customer service

Problem solving

Electrical knowledge

HVAC/R

Schematic reading

Field service

Education

High school diploma or equivalent

Tools

Electrical test meters

Job description

Step into the field with Farmer Brothers Revive Service & RestorationPicture your morning: you grab your tools, check your parts stock, and head out to support cafes, restaurants, and workplaces that rely on perfectly brewed coffee and tea. As our Beverage Brewing Systems Field Service Specialist, you’ll keep commercial coffee and beverage equipment running smoothly through expert installation, maintenance, and repair—all while delivering clear communication and great customer care.Schedule & CoverageTypical work hours: Monday–Friday, 7:30 a.m. – 4:30 p.m.On-call rotation required, including weekendsPrimary driving radius: approximately 100 miles in most markets; regional travel as neededWhat a day can look likeArrive prepared with the right parts inventory and a prioritized route plan.Install, remove, and commission commercial coffee and beverage dispensing equipment at customer sites.Handle scheduled PMs, unscheduled repairs, and occasional emergency calls with poise and speed.Conduct site surveys and assist in planning and executing multi-unit installs.Troubleshoot mechanical, electrical, HVAC/R, pneumatics, and boiler-related issues; read electrical schematics and wire equipment safely.Close each service call with thorough documentation—work performed, parts used, accurate invoices—and secure required customer signatures.Maintain replenishment levels for spare parts, restocking per guidelines.Communicate clearly with customers and internal teams; relay customer feedback and requests.Honor service level agreements and manage priorities to meet expectations.QualificationsHigh school diploma or equivalentAt least 3 years of mechanical/technical experienceFoodservice background preferredExperience in electrical, plumbing, HVAC, or using test meters preferredValid driver’s license with a clean driving recordComfortable traveling within a 100+ mile radius of the branchStrong problem-solving and equipment diagnostic abilityAbility to lift up to 60 lbs frequentlyCapable of handling both planned and unplanned work: PMs, installs, surveys, emergency callsHow you workClear written and verbal communicator with excellent customer service skillsBusiness-minded: sound judgment, solid decisions, and alignment with company goalsProactive in spotting issues and opportunities; able to work independentlyCollaborative partner who builds rapport and long-term relationshipsAttentive listener who understands impact on others and adapts accordinglyTechnical strengths you bringCustomer service, field service readiness, and safety-first mindset (Workplace Safety & EHS Management)Preventive maintenance planning and executionHVAC/R systems: service, install, troubleshoot, and repairMechanical troubleshooting; mechanical systems and component repairFood & Beverage manufacturing familiarity; FSQA awarenessElectrical installation, troubleshooting, and repair; equipment installation & wiringReading electrical schematics and performing machine safety inspectionsPneumatics and boiler troubleshootingEquipment diagnostics, maintenance, and repair across beverage brewing platformsJoin Revive to keep brewing programs reliable and customers delighted—one well-executed service call at a time.