Field Service Technician - Lexington, KY Region

Ronnoco Coffee LLC; Lexington (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

Ronnoco Coffee LLC is seeking a Field Service Technician in Lexington, KY to keep coffee and beverage systems running smoothly. You’ll travel to customer sites, install and service equipment, and perform preventative maintenance while delivering excellent customer service.

The role requires mechanical and electrical know-how, strong problem solving, and the ability to lift up to 70 lbs. A positive team attitude and tech-savviness with handheld devices are essential.

Qualifications

• High school diploma or equivalent.
• Mechanical and electrical know-how.
• Ability to diagnose, repair, and replace equipment parts.
• Comfortable lifting up to 70 lbs and climbing ladders.
• Strong problem-solving and customer service skills.
• Tech-friendly with smartphones.

Responsibilities

• Travel to customer locations to keep coffee, beverage and water filtration equipment running.
• Install, maintain, repair, and remove brewing equipment, grinders, and filtration units.
• Perform preventative maintenance and troubleshoot issues to spot trends.
• Manage spare parts inventory and log service notes.
• Assist with product delivery when necessary.

Skills

Mechanical know-how

Electrical know-how

Diagnostics & repair

Customer service

Tech proficiency

Team player

Safety awareness

Education

High school diploma

Job description

Got Technical Skills? Like Coffee? Let's Brew Something Great Together!

On the Road | Hands-On | Customer-Focused

Do you love solving problems, working with your hands, and keeping the coffee flowing? Are you the kind of person who gets way too much satisfaction from fixing something that's broken or installing something new? If so, we've got the perfect blend for you.

At our coffee & beverage company, we're more than just great drinks-we're about great experiences. And that starts with you, our next Field Service Technician!

Field Service Technician – Lexington, KY Region

What You'll Be Brewing Up Each Day

As a Field Service Technician, you'll be our everyday hero-traveling to customer locations to keep coffee, cold beverage, and water filtration equipment running at peak performance. Your mission, should you choose to accept it:

• Deliver top-notch customer service with every visit
• Install, maintain, repair, and remove brewing equipment, grinders, and filtration units
• Perform preventative maintenance (because the best breakdown is the one that never happens!)
• Troubleshoot issues like a pro and spot repair trends before they become big problems
• Manage spare parts inventory and order what you need to stay readyUse a company handheld device to accept service calls and log notes
• Prep water filtration units to keep up with sales demand
• Partner with your manager and teammates to keep everything running smoothly
• This role may also assist with the delivery of products when necessary

What Makes You a Great Fit

You don't need a cape-just the right skills and attitude:

• High school diploma or equivalent
• Mechanical and electrical know-how (multi-meters and circuitry don't scare you)
• Ability to diagnose, repair, and replace equipment parts
• Comfortable lifting up to 70 lbs, climbing ladders, bending, standing, and moving throughout the day
• Strong problem-solving, communication, and customer service skills
• Tech-friendly (smartphones are part of the toolkit)
• A positive, team-first attitude with integrity and professionalism

The Schedule Scoop

• Five-day work week (days may flex)
• Some on-call nights, weekends, or holidays may pop up
• Occasional travel depending on territory needs

A Few Must-Haves

• Safe driving record and obedience to traffic laws
• Willingness to complete pre-employment testing (MVR check, DOT exam and drug screen)

Why You'll Love It Here

You’ll be part of a team that values quality, teamwork, and great coffee. We trust our technicians, support their growth, and appreciate the vital role they play in delighting customers every day.

Ready to keep the coffee flowing and the equipment humming?

Post Offer Background Check, Physical, Drug Screen Required, and MVR Check